University of Arkansas

Walton College

The Sam M. Walton College of Business

Media Services Center - Streaming

Help

If you are experiencing technical issues, you can reach us anytime by email at msc@walton.uark.edu Click the hyperlink to access your mail browser.

Playback Requirements for Streaming Videos

Test Your System

Detailed Requirements for OS and Browsers

Windows
  • Microsoft Windows Server 2008 (requires the Desktop Experience), Windows 8, Windows 7, Windows Vista
  • Microsoft Internet Explorer 7.0 or later (IE8 or later required if using the Mediasite 7 multiview player), Mozilla Firefox, or Google Chrome
  • Windows Media Player 9.0 or later
  • Adobe Flash for Smooth Streaming playback in Chrome (Mediasite 7.0.23 and later); Microsoft Silverlight 5 for Smooth Streaming playback in all other browsers
  • Broadband Internet connection
Mac
  • Mac OS X 10.5.7 or later
  • Apple Safari, Mozilla Firefox, or Google Chrome
  • Microsoft Silverlight 5.0 or later (viewers are prompted to install this when attempting to view a presentation)
  • Broadband Internet connection
iPad requirements
  • iPad2 or later
  • iOS 6.1 or later
  • Apple Mobile Safari™
  • Wi-Fi or cellular data connection (3G or higher)
iPhone/iPod requirements
  • iPhone 4.0 or later, iPod Touch 4th generation or later
  • iOS 6.1 or later
  • Apple Mobile Safari
  • Mediasite Mobile App (free download available from the Apple app store)
  • Wi-Fi or cellular data connection (3G or higher)
Blackberry requirements (on-demand MP4 playback only)
  • Blackberry OS 10.0 or later
  • PlayBooks™ for QNX devices
  • Blackberry browser
  • Wi-Fi or cellular data connection (3G or higher)
Android requirements (Mediasite 6.0.2 or later)
  • Android™ 4.0 or later (on-demand), Android 4.4.x (live). Note: Android live support is limited to Dolphin browser on HLS capable Android devices running 4.4.x (KitKat), and the Mediasite EVP Server must be at version 7.0.10 or later.
  • Android browser
  • Wi-Fi or cellular data connection (3G or higher).
Microsoft Surface and Windows RT tablets (on-demand MP4 playback only)
  • Windows 8 or 8.1
  • Internet Explorer 10.0 or later
  • Wi-Fi or cellular data connection (3G or higher).
PowerPC based Macs

As of Mediasite 6.0.2, Silverlight 5 is required for presentation playback. A benefit of using Silverlight 5 is the ability to watch presentations at variable speeds (e.g. 0.5x, 1.5x, 2x). This means that unless a user has a supported version of Internet Explorer with Windows Media Player installed or a supported browser with Silverlight 5 installed, they will not be able to view Mediasite content.

One issue that may arise from the 6.0.2 upgrade is that PowerPC based Mac users will no longer be able to view Mediasite presentations. In previous versions of Mediasite, a classic player based on Silverlight 1 was used to offer backwards compatibility. Unfortunately, this classic player had to be removed in order to accommodate Silverlight 5.

If you have a large user-base impacted by this change, please contact technical support for a possible workaround.

Revised 7/28/2015