Business Writing

Letters

• Formatting the Business Letter
• Direct and Indirect Communication
• Adjustment Letter
• Claim or Complaint Letter
• Collection Letter
• Inquiry Letter
• Follow-Up Letter
• Sales Letter
• Engagement Letter
• Recommendation and Reference Letter
• Termination Letter 

Electronic Communication

• Structuring Your Email
• Professional Emailing Basics

 Informative Writing

• Instructions
• Owner's Manual
• Employee Handbook
• Memo
• Press Release

Proposals

• Proposal
• Formatting Your Proposal
• How to Communicate Goals Effectively
• Logic Model
• Business Brief
• Transmittal Letter or Cover Letter
• Executive Summary
• Grant Proposal
• Marketing Plan
• Sales Proposal
• Business Plan

Reports

• General Rules of Report Writing 
• Transmittal Letter or Cover Letter
• Executive Summary
• Investigative Report
• Feasibility Report
• Progress or Periodic Report
• Evaluation Report
• Accident or Incident Report
• Research Report
• Travel or Trip Report
• White Paper