University of Arkansas

Walton College

The Sam M. Walton College of Business

Event Recap: Third Annual Emerging Research Symposium

Event Recap: Third Annual Emerging Research Symposium
November 16, 2021

Share this via:

On Friday, November 5th, 2021, the SCMRC hosted the 3rd Annual Emerging Research Symposium.  This event is a one-of-a-kind program that brings industry together with the faculty of the Walton Supply Chain program to learn about current and ongoing research being pursued.  Through research presentations, industry provide insights that help our faculty tailor their research for maximum industry impact, while inviting collaborative opportunity where industry can provide data & resources to complement the research.

Following are the research briefs that were shared during the symposium!  Our faculty and doctoral students invite your outreach to learn more about their research and to explore partnerships where applicable.  The lead researchers email address is noted within their respective research brief.

Avoiding Late Orders: The Roles of DC Operations and Transportation in Online Retailing    

Online retailers actively manage order fulfillment and logistics processes to ensure on-time deliveries, yet still some orders are late. We analyzed over 12,000 orders during a three-year period from an online retailer to explain how fulfillment and logistics performance can mitigate late orders and how these relationships are contingent upon the order complexity.

Presented By:

Strengthening Partnerships and the Benefits of Crises

Organizational relationships go through stages which can strengthen or weaken them. In supply chains, we expect for organizational relationships to be strengthened over time, especially for partners that need each other. However, unfortunate events, crises and surprises do occur. How the relationship changes depend on how the parties react and adjust their expectations and to the challenges. In this study, we explore how different types of organizations and different types of crises affect relationships. 

Presented By:

Not Picking Up What You’re Putting Down: Drivers and Determinants of Shipper of Choice Status

As driver, equipment and market dynamics drive capacity and rate volatility, freight markets have progressively evolved to confer significant decision-making power to carriers and their drivers regarding the shippers they choose to work with and the loads they have preferences for. This dynamic has often resulted in instances where some shippers’ freight isn’t prioritized or picked up at all, having adverse implications for shipper operating and financial performance. The emerging trend of gaining shipper of choice status amongst carriers has therefore become a focus and priority of many shippers. In this study we examine the shipper firm-level and load-level characteristics that influence the attainment of shipper of choice status and explore the factors that can change the importance that carriers assign to these characteristics. Findings of the study will bear significant implications for shipper capability-investment and operations improvement programs.  

Presented By:

What? Not All Merchants Are Evil? What Helps and Hinders Retailer-supplier Innovation?

This research done in partnership with SCMRC member input focused on how retail buyers help and hinder supplier innovation. It develops types of retailer – supplier innovation models and considers behavior that accelerates and degrades supplier innovation efforts. 

Presented By:

On Shelf Availability and Preferences for Omnichannel Fulfillment

As supply chain failures dominate the news cycle, consumers face stockouts more now than ever before. To understand how consumers respond to stockouts, we use retail data to assess which product categories consumers will and will not select a substitute. We seek to understand the factors that are important to omnichannel consumers when selecting a fulfillment channel. Our ongoing and future research will identify factors in the decision tree that drive consumers towards or away from fulfillment channels.

Presented By:

Models and Humans: Supply Chain Analytics and the Evolving Work of Supply Chain Managers

Supply chain management is in a period of transformation due to big-data, analytics, automation, and machine learning. Despite these technology-driven changes, people remain at the heart of the supply chain processes. Our research reveals managers attitudes towards analytics pre/post covid as well as best practices.

Presented By:

Supply Chain Management Research Center

Walton College of Business

We engage industry, faculty, and students, serving as a trusted resource to exchange ideas, advance supply chain knowledge, and cultivate future industry leaders. Learn more...

Recent Posts

Working Paper | Reducing the Cost of Last Mile Delivery: A Channel Shifting Behavioral Approach

The increasing prevalence of ecommerce has presented an abundance of challenges for retailers. Among the most prominent of these is the high cost and operational complexity of home delivery for online purchases. While alternate delivery channels, such as buy online pickup in store, have recently been developed, shoppers still typically prefer the convenience of delivery – particularly when retailers offer it at the low cost and high speed of today’s competitive environment. In this paper we test the efficacy of two potential methods of shifting consumers’ delivery selection away from costly delivery and toward the much more favorable pickup option – namely sustainability-oriented information labels and monetary discounts. Our results show that information labels are indeed effective at shaping behavior and are far more impactful than the modest discount retailers tend to offer. Further, we find no evidence of negative second-order effects related to the messages. Thus our work presents retailers with a possible win-win tactic for easing the cost and challenge of ecommerce without losing the patronage of customers.

May 17, 2024 | By Rod Thomas

Company recruiters meet with students during networking event

Event Highlight: Spring '24 Supply Chain Pre-Career Networking Event

Thirty companies and over 200 students registered to attend our Spring '24 Supply Chain Pre-Career Fair Networking Event on Monday, March 11 - the day before the larger Walton Career Fair. This event takes place every semester and, once again, featured a networking luncheon with select SCMRC members and nominated students in the Razorback Recruiting Room before the open networking event took place upstairs in the SEC Club inside Razorback Stadium.

March 13, 2024 | By Nathan Bramwell

Students shadowing at JB Hunt

Event Highlight: Spring '24 NWA Supply Chain Shadow Day

The Spring '24 NWA Supply Chain Shadow Day took place on Friday, March 1 and featured 13 companies opening their doors and offering a great opportunity to learn about a day-in-the-life of a supply chain professional in a leading supply chain company right here in Northwest Arkansas.

March 4, 2024 | By Nathan Bramwell

Marc Scott, associate professor of supply chain management, led the 2023 Immersion Summit

Event Highlight: 2023 Supply Chain Immersion Virtual Summit

The 2023 Immersion Summit, hosted by the J.B. Hunt Transport Department of Supply Chain Management in the Sam M. Walton College of Business, took place virtually last week from November 9th through 10th. The purpose of the summit was to connect a diverse grouping of university students and faculty from across the nation with the thriving supply chain ecosystem in Northwest Arkansas.

November 17, 2023 | By Nathan Bramwell