University of Arkansas

Walton College

The Sam M. Walton College of Business

Truck Driver Burnout: Ways Carriers Can Fight Stress-Related Turnover

trucks in grey scale
October 14, 2020

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Trucking firms have spent decades trying to address the industry’s driver retention problem. Yet, despite these efforts, in 2019 the American Trucking Association noted a shortage of 60,800 drivers. Past attempts have not solved the problem, so we are taking a different approach. We focus primarily on the often overlooked – but crucial – link between psychological factors and driver turnover.

In this white paper, we cover the four main job-related stressors truck drivers identify: loneliness and loss of family life, health-related issues and uncertainty of health-related support, a lack of respect from various parties, and government regulations. We also examine the relationship between those stressors and burnout’s three dimensions: exhaustion, cynicism, and inefficacy. Most importantly, we show driver managers how to monitor burnout and suggest ways to address it before it causes drivers to quit.

Read the full white paper here.

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