University of Arkansas

Walton College

The Sam M. Walton College of Business

Retail Media Networks: An Ongoing Journey From Promise to Performance

Retail Media Networks: An Ongoing Journey From Promise to Performance; White-paper from the Customer Centric Leadership Initiative at the University of Arkansas. Listed (L-R): Brent Williams, Interim Dean of the Sam M. Walton College of Business, Molly Rapert, Associate Professor of Marketing, Rod Thomas, Associate Professor and Director of the Undergraduate Supply Chain Management Program, Andy Murray, Founder & Executive Chair of the Customer Centric Leadership Initiative
October 25, 2023  |  By

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It’s been a busy season for retail media networks (RMNs), so it’s worth it to take another deep look at the value of what’s been called the third wave of digital advertising (NRF 2023).

RMNs have developed rapidly over the last decade, forming a virtual tsunami of ecosystems among small and large retailers, multi-category merchants, large national chains, specialists, and commerce intermediaries. Seemingly every niche and corner of the business world has felt the reach of RMNs.

In 2022, the WCOB Research Team published their first whitepaper that identified the gaps between the promise and reality of RMNs. Now, a year later, RMNs have become more entrenched with a velocity rarely seen in business.

Take a deeper look and download the 2023 Retail Media Networks Whitepaper

Retail Media Networks: An Ongoing Journey From Promise to Performance; White-paper from the Customer Centric Leadership Initiative at the University of Arkansas.

This whitepaper will look at what’s changed for Retail Media Networks over this year of increased revenue, investments, and growth.

Has their reality shifted and can their promises of last year stay the same? Read the whitepaper to find out more.

Podcast Episode: Retail Media Networks



Download the Retail Media Networks Whitepaper

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Brent D. Williams Brent D. Williams is the Dean of the Sam M. Walton College of Business at the University of Arkansas. With a deep commitment to fostering excellence in business education and thought leadership, Dr. Williams brings a wealth of experience to his role, shaping the future of the college and its impact on students and the business community.




Matt WallerMolly Rapert is an Associate Professor at the Sam M. Walton College of Business at the University of Arkansas where she also serves as the Director for the Walton Center for Teaching Effectiveness. The content for her senior-level Marketing Management course is chosen by an advisory board of 15 executives who contribute articles, ideas, projects, and assignments. You can reach Molly at mrapert@walton.uark.edu and follow her course instagram @mollyrapert #thisishowweteach #BeEpic




Matt WallerRodney W. Thomas is an associate professor of supply chain management in the Sam M. Walton College of Business at the University of Arkansas. His research interests focus on behavioral aspects of supply chain management with particular emphasis on retailing, relationships, and sustainability.







Andy MurrayAndy Murray is a highly accomplished executive in the retail and consumer packaged goods industries, with over 30 years of experience working in some of the largest corporations including P&G, Walmart, and Asda. Andy has served in key leadership roles such as SVP/CCO Asda U.K., SVP/Marketing Walmart U.S., and Founder & CEO of Saatchi & Saatchi X. Andy provides strategic advisory consulting to executives and entrepreneurs through his company, bigQuest Advisory, Inc..







Walton College

Walton College of Business

Since its founding at the University of Arkansas in 1926, the Sam M. Walton College of Business has grown to become the state's premier college of business – as well as a nationally competitive business school. Learn more...

Customer Centric Leadership Initiative

The Customer Centric Leadership Initiative promotes thought leadership and ongoing inquiry among scholars, students, business leaders and regulators to address the evolving marketing and customer engagement challenges inherent in an omnichannel, transparent and hyperconnected marketplace through education, research and outreach. Learn more...

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