The Information Systems Department has an active and flourishing research program.
We are driven by a common vision to have a significant global impact through excellence
in research, teaching, and industry connection.
One-size-fits-all communication after a data breach can further harm a firm's reputation. Instead, firms should adopt strategic responses to maintain trust.
The Association for Information Systems ranks ISYS 14th worldwide in faculty publications
in FT50 journals over the last five years. Faculty collectively published 28 articles
appearing in MIS Quarterly, Information Systems Research, and the Journal of Management Information Systems in that time.
Department faculty published 24 articles in the top two IS research journals (MIS Quarterly and Information Systems Research) during 2016-2020.
The Association for Information Systems ranks Dr. Varun Grover 4th worldwide in faculty
publications in the AIS journals over the last five years.
The department includes three of the top ten most cited (based on Google Scholar)
faculty at the University of Arkansas: Dr. Grover, Dr. Lacity, and Dr. Sabherwal.
Drs. Varun Grover, Mary Lacity, and Rajiv Sabherwal are ranked as the top Business
and Management scientists worldwide.
The department includes two winners of the AIS LEO Award (Dr. Varun Grover and Dr.
Rajiv Sabherwal), a Fellow of IEEE (Dr. Rajiv Sabherwal), and four Fellows of the
Association for Information Systems (Dr. Varun Grover, Dr. Mary Lacity, Dr. Shaila
Miranda, and Dr. Rajiv Sabherwal).
Departmental faculty serve as senior editors, department editors, and editorial board
members of journals such as MIS Quarterly, the Journal of Management Information Systems, the Journal of the Association for Information Systems, and the Journal of Strategic Information Systems.
Recent Publications (2020-2024)
2024
Queiroz, M. Anand, A., and Baird, A. (forthcoming) Manager Appraisal of AI Investments, Journal of Management Information Systems.
Soh, F., Setia, P., & Grover, V. (2024). Opening First-Party App Resources: Empirical Evidence of Free-Riding. Information Systems Research.
Bandodkar, N., Grover, V. (forthcoming). “Knowing What to Acquire in the Digital Technology Industry: Balancing
Exploitation and Exploration for Superior Performance,” Journal of the Association of Information Systems.
Piccoli, G., Grover, V., Rodriguez, J. (2024). “Digital Transformation Requires Digital Resource Primacy: Clarification
and Future Research Directions,” Journal of Strategic Information Systems, 33(2), Article 101835.
Sabherwal, R., and Grover, V. (2024). “The Societal Impacts of Generative Artificial Intelligence: A Balanced Perspective,”
Editorial Essay in Special Issue on AI for Knowledge Creation, Curation, and Consumption
in Context, Journal of the Association of Information Systems, 25(1), pp.13-22.
Harmon, K. A., Lee, H., Khasraghi, B. J., Parmar, H. S., & Walden, E. A. (2024). Delays in information
presentation lead to brain state switching, which degrades user performance, and there
may not be much we can do about it. MIS Quarterly, 48(1), 273-298. https://doi.org/10.25300/MISQ/2023/17680
Durcikova, A., Miranda, S.M., Jensen, M., and Wright, R. (forthcoming). “United We Stand, Divided We Fall: An Autogenic
Perspective on Empowering Cybersecurity in Organizations,” MIS Quarterly.
Rieger, A., Roth, Tamara; Sedlmeir, Johannes; Fridgen, Gilbert; and Young, Amber (2024). "Organizational
Identity Management Policies," Journal of the Association for Information Systems, 25(3), 522-527. DOI: 10.17705/1jais.00887
Stohr, A., Ollig, P., Keller, R., & Rieger, A. (2024). Generative mechanisms of AI implementation: A critical realist perspective
on predictive maintenance. Information and Organization, 34(2), 100503.
Krancher, O., Sabherwal, R., Oshri, I., Kotlarsky, J. (2024 forthcoming). Digital Sourcing: A Discussion of Agential,
Semiotic, Infrastructural, Combinatorial and Economic Shifts, Journal of Information Technology.
2023
Soh Noume, F., Grover, V. (2023).“The Foreignness Liability for Mobile App Startups: Examining Performance in the Context
of Consumer and Investor Cultural Distances,” Journal of Management Information Systems, 40(4), pp.1202-1236.
Lu, S., Tseng, S., Weathers, D., Grover, V. (2023). “How Product Review Voting is Influenced by Existing Votes, Consumer Involvement,
Review Valence, and Review Diagnosticity,” Decision Support Systems, 172, #113981.
Lyytinen, K., Grover, V. (2023).“Not Only Data: The Necessity of Abstract Thinking to Make Sense of Digital Phenomena,”
Journal of Information Technology, 38(1), pp.74–78.
Grover, V., Lyytinen, K. (2023). Response: “Innovative Theory in the Digital Age: Clarifying Our
Positions,” Journal of Information Technology, 38(1), pp.79-82.
Baiyere, A., Grover, V., Lyytinen, K., Woerner, S., Gupta, A. (2023). “Digital-X: Charting a Path for Digital
Themed Research,” Information Systems Research, 34(2), pp.463-486.
Grover, V. (2023).“Digital Agility: Responding to Digital Opportunities,” European Journal of Information Systems, 31 (6), pp.709-715.
Grover, V., Lyytinen, K. (2023).“The Pursuit of Innovative Theory in the Digital Age,” Journal of Information Technology (JIT), 38(1), pp.45–59.
Ives, B., Lacity, M., and Ross (2023). Impacting Business Practice with Academic Research: The Legacy
of F. Warren McFarlan, MIS Quarterly Executive, 22(4), pp. 191-204.
2022
Nikkhah, H. R., & Grover, V. (2022). An empirical investigation of company response to data breaches. MIS Quarterly, 46(4), 2163-2196.
Sharma, P. N., Daniel, S., Chung, R., Grover, V. (2022). A Motivation-Hygiene Model of Open-Source Software Code Contribution and
Growth. Journal of the Association for Information Systems,V23(1), 165-195.
Burleson, J., Grover, V., Thatcher, J., Sun, H. (2022). A Representation Theory Perspective on the Repurposing
of Personal Technologies for Work-related Tasks. Journal of the Association for Information Systems,22(6), 1556-1589.
Miranda, S.M., Wang, D. and Tian, C. (2022). “Discursive Fields and the Diversity-Coherence Paradox:
An Ecological Perspective on The Blockchain Community Discourse,” MIS Quarterly, 46(3): 1421-1451.
Miranda, S.M., Berente, N., Seidel, S., Safadi, H., and Burton-Jones, A. (2022). “Computationally-Intensive
Theory Construction – A Primer for Authors and Reviewers,” MIS Quarterly, iii-xviii.
2021
Tian, H., Grover V., Zhao J. (2021). The differential impact of types of app innovation on customer evaluation. Information and Management, 57(7).
Grover, V.,Niederman, F. (2021). The Quest for Innovation in IS Research: Recognizing, Stimulating,
and Promoting Novel and Useful Knowledge. Journal of the Association for Information Systems, 22(6), 1753-1782.
Grover, V., Lyytinen, K. (2021). Special Issue Editorial: Strategies for Surviving and Thriving
Within and Between Digital Platforms. MIS Quarterly Executive, Vol. 20, Issue 4, Article 4.
Lacity, M., and Van Hoek, R. (2021). How Walmart Canada Used Blockchain Technology to Reimagine
Freight Invoice Processing. MIS Quarterly Executive, 20(3), pp. 1-15.
Lacity, M., and Van Hoek, R. (2021). What We’ve Learned So Far About Blockchain for Business, Sloan Management Review,63(3), pp. 48-54. reprint #: 62310.
Lacity, M., Willcocks, L. (2021). Becoming Strategic with Intelligent Automation, MIS Quarterly Executive,20(2), pp. 1-14.
Lacity, M., Willcocks, L., Gozman, D. (2021). Influencing Information Systems Practice: The
Action Principles Approach applied to Robotic Process and Cognitive Automation, Journal of Information Technology, 36(3), 216-240.
Kane, G., Young, A. G., Majchrzak, A., Ransbotham, S. (2021). Avoiding an Oppressive Future of Machine Learning:
A Design Theory for Emancipatory Assistants. MIS Quarterly, 45:1b.
Young, A. G., Majchrzak, A., Kane, G. (2021). Reflection on Writing a Theory Paper: How to Theorize
for the Future. Journal of the Association for Information Systems,22(5), 1212-1223.
2020
Anand, A., Sharma, R., Kohli, R. (2020). The Effects of Operational and Financial Performance
Failure on BI&A-enabled Search Behaviors - A Theory of Performance-driven Search.Information Systems Research.
Carter M., Petter S., Grover, V., Thatcher J.B. (2020). Information Technology Identity: A Key Determinant of IT Feature
and Exploratory Usage. MIS Quarterly, 44 (3).
Carter, M., Grover, V., Petter, S., Thatcher, J. (2020). IT Identity: A Measure and Empirical Investigation
of its Utility to IS Research. Journal of the Association for Information Systems, 21(5).
Grover, V., Tian, H. (2020). The differential impact of types of app innovation on customer evaluation. Information and Management, Volume 57, Issue 7, 103358.
Grover, V., Lindberg, A., Benbasat, I., Lyytinen, K. (2020). The Perils and Promises of Big Data
Research in Information Systems. Journal of the Association for Information Systems, 21(2).
Tams, S., Ahuja, M., Grover, V., Thatcher, J. (2020). Worker Stress in the Age of Mobile Technology: The Combined
Effects of Interruption Overload and Worker Control. Journal of Strategic Information Systems,29(1), 10159.
Grover, V., Wang, E., Cheuh, L. (2020). IOS Drivers of Manufacturer-Supplier Flexibility and
Manufacturer Agility. Journal of Strategic Information Systems, 29(1), 101594.
Noume, F. L.S., Grover, V. (2020). Effect of Release Timing of App Innovations Based on Mobile Platform Innovations. Journal of Management Information Systems, 37(4).
van Hoek, R., Lacity, M. (2020). How the Pandemic Is Pushing Blockchain Forward. Harvard Business Review Online and Harvard Business Review, Issue, p. 52-53.
Venkatesh, V., Sykes, T., Zhang, X. (2020). ICT for Development in Rural India: A Longitudinal Study of Women’s
Health Outcomes. MIS Quarterly, 44 (2), 605-629.
Sykes, T. (2020). Enterprise System Implementation and Employee Job Outcomes: Understanding
the Role of Formal and Informal Support Structures Using the Job Strain Model. MIS Quarterly,44 (4).
Young, A. G., Wigdor, A., Kane, G. (2020). The Gender Bias Tug-of-War in a Co-creation Community:
Core-Periphery Tension on Wikipedia. Journal of Management Information Systems, 37(4).