University of Arkansas

Walton College

The Sam M. Walton College of Business

Information Systems: Research

The Information Systems Department has an active and flourishing research program. We are driven by a common vision to have a significant global impact through excellence in research, teaching, and industry connection.

Recent Research Highlights

Department consistently ranked among the top five in the world in publications in top IS research journals. Ranked jointly 1st worldwide for research productivity in 2015 and 2013.

Department faculty published 24 articles in the top two IS research journals (MIS Quarterly and Information Systems Research) during 2016-2020 (

The department includes a winner of the AIS LEO Award (Dr. Varun Grover), a Fellow of IEEE (Dr. Rajiv Sabherwal), three Fellows of the Association for Information Systems (Dr. Sabherwal, Dr. Grover, and Dr. Mary Lacity). The ISYS department is the only department in the world to include faculty with these prestigious awards for outstanding research.

The department includes a recipient of the AIS Early Career Award (Dr. Zach Steelman) and two recipients of the AIS Best Dissertation Award (Dr. Jeff Mullins and Dr. Abhijith Anand).

Three members of the department have been recognized as Association for Information Systems Distinguished Members Cum Laude (Dr. Grover and Dr. Sabherwal) or Distinguished Member (Dr. Rhonda Syler).

Lacity and the Blockchain Center of Excellence team are part of a $3.5 million grant for “Poultry Excellence in China: Improving Food Safety of Poultry Supply Chain – Phase II” sponsored by the Walmart Foundation.

The department includes three of the top ten most cited (based on Google Scholar) faculty at the University of Arkansas: Dr. Grover, Dr. Lacity, and Dr. Sabherwal.

Grover is among the Top 5 IS Researchers based on h-index and is ranked #1 in Sociometric Analysis in An Analysis of the Most Published Authors and Most Cited Authors in the DATABASE for Advances in Information Systems in 2019.

Lacity received both the Best Information Systems Publications Award and the Outreach Practice Publication Award from the Association of Information Systems in 2019.

Based on publications in MIS Quarterly and Information Systems Research in 2019, Dr. Sabherwal was tied with two other individuals for #1 in the world. Dr. Steelman was tied with 8 others for #4 in the world.

Tracy Sykes was identified in a study published in 2015 as the most productive researcher in the world among all information systems assistant professors earning their doctorates in or after 2000.

Departmental faculty serve as senior editors, department editors, and editorial board members of numerous prestigious journals.

Recent Publications (2018-2020)

Anand, A., Sharma, R., Kohli, R. (2020) The Effects of Operational and Financial Performance Failure on BI&A-enabled Search Behaviors - A Theory of Performance-driven Search. Information Systems Research. Published online: December.

Conway, D. (2020) Enhancing Trust in Business Ecosystems with Blockchain Technology. IEEE Engineering Management Review, 48(1).

Subramanian, H., Cousins, K., Bouyad, L., Sheth, A., Conway, D., Blockchain Regulations and Decentralized Applications: Panel Report from AMCIS 2018. Communications of the Association for Information Systems, 47.

Carter M., Petter S., Grover V., Thatcher J.B. (2020). Information Technology Identity: A Key Determinant of IT Feature and Exploratory Usage. MIS Quarterly, 44 (3).

Carter, M., Grover, V., Petter, S., Thatcher, J. (2020) IT Identity: A Measure and Empirical Investigation of its Utility to IS Research. Journal of the Association for Information Systems, 21(5), September.

Grover, V. (2020). Do We Need to Understand the World to Know It? Knowledge in a Big Data World. Journal of Global Information Technology Management, 23(1).

Grover, V., Tian, H. (2020) The differential impact of types of app innovation on customer evaluation. Information and Management.

Grover, V., Lindberg, A., Benbasat, I., Lyytinen, K. (2020). The Perils and Promises of Big Data Research in Information Systems. Journal of the Association for Information Systems, 21(2), April.

Tams, S., Ahuja, M., Grover, V., Thatcher, J. (2020). Worker Stress in the Age of Mobility:   The Combined Effects of Interruption Overload and Worker Control. Journal of Strategic Information Systems.

Grover, V., Wang, E., Cheuh, L. (2020). IOS Drivers of Manufacturer-Supplier Flexibility and Manufacturer Agility. Journal of Strategic Information Systems.

Noume, F. L.S., Grover, V. (2020) Effect of Release Timing of App Innovations Based on Mobile Platform Innovations. Journal of Management Information Systems, 37(4).

Grover, V., Sabherwal, R. (2020) Making sense of the confusing mix of digitalization, pandemics and economics, International Journal of Information Management, 55, December.

Lacity, M. (2020). Crypto and Blockchain Fundamentals. Arkansas Law Review, 72 (4), 365-395.

van Hoek, R., Lacity, M. (2020). How the Pandemic Is Pushing Blockchain Forward. Harvard Business Review Online.

Lacity, M. C. Blockchain Foundations for the Internet of Value. (2020) Fayetteville AR, Epic Books/University of Arkansas Press.

Nikkhah, H.R., Noume F.L.H., Hodges B., Sabherwal R. (2020) Team Performance and Triangle Approach: A Longitudinal Study, Journal of Computer Information Systems. Published online: June.

Balapour, A., Nikkhah, H. R., Sabherwal, R. (2020). Mobile Application Security: Role of Perceived Privacy as the Predictor of Security Perceptions. International Journal of Information Management.

Kim J-H., Sabherwal R., Bock G-W., Kim H-W. (2020) Understanding the Impact of Social Media Monitoring and Online Rumors on a Firm’s Performance and Reputation through the Concept of Engagement, Journal of Computer Information Systems. Published online: May.

Kim, J.-H., Bock, G.-W., Sabherwal, R., Kim, H.-M. (2020). Spreading Online Rumors: The Effects of Negative and Positive Emotions. Asia Pacific Journal of Information Systems.

Mullins, J. K., Sabherwal, R. (2020). Gamification: A cognitive-emotional view. Journal of Business Research, January, 304-314.

Setia P., Bayus B. L., Rajagopalan B. (2020). The Takeoff of Open Source Software: A Signaling Perspective Based on Community Activities. MIS Quarterly, 44 (3).

Falcone, E., Aloysius, J. A., Steelman, Z. R. (2020). Risk, Trustworthiness, and Justice: Understanding Managers' Reactions to Blockchain Technologies in the Supply Chain. Journal of Business Logistics.

Venkatesh V., Sykes T., Zhang X. (2020). ICT for Development in Rural India: A Longitudinal Study of Women’s Health Outcomes. MIS Quarterly, 44 (2), 605-629.

Sykes T. (2020). Enterprise System Implementation and Employee Job Outcomes: Understanding the Role of Formal and Informal Support Structures Using the Job Strain Model. MIS Quarterly, 44 (4).

Young, J., Biros, D., Syler, R., Smith, T., Stephens, P., Schuetzler, R. (2020). When Programs Collide: A Panel Report on the Competing Interests of Analytics and Security. Communications of the Association for Information Systems, 46.

Shim, J.P., Sharda, R., French, A., Syler, R., Patten, K. (2020). The Internet of Things: Multi-Faceted Research Perspectives. Communications of the Association for Information Systems, 46.

Young, A. G., Wigdor, A., Kane, G. (2020). The Gender Bias Tug-of-War in a Co-creation Community: Core-Periphery Tension on Wikipedia. Journal of Management Information Systems, 37(4).

Chugthai, H., Myers, M., Young, A. G., Borsa, T., Cardo, V., Demirkol, O., Morgan, C., Morton, S., Prior, C., Wilkin, J., Young, E., Özkula, S. (2020). Demarginalizing interdisciplinarity in IS research: interdisciplinary research in marginalization. Communications of the Association for Information Systems, Vol 46.

Myers, M., Chugthai, H., Tsibolane, P., Davidson, E., Young, A. G. (2020). Studying the Other or Becoming the Other: Engaging with Indigenous Peoples in IS Research. Communications of the Association for Information Systems, Vol 47.

Freeze, R. D., Alshare, K., Peggy, L., M, A. (2019). Development and Determinants of End-User Intention: Usage of Expert Systems. Journal of Systems and Information Technology, 21 (2), 166-185.

Grover, V. (2019). Diversify Performance Metrics in Research: Thinking Within and Outside the Journal. Communications of the Association for Information Systems.

Raman, R., Grover, V. (2019). Studying the Multi-Level Impact of Cohesion Vs. Structural Holes in Knowledge Networks on Adaptation to IT-enabled Patientcare Practices. Information Systems Journal, 30(1).

Grover, V. (2019). Surviving and Thriving in the Evolving Digital Age: A Peek into the Future of IS Research and Practice. The DATA BASE for Advances in Information Systems, 50.

Grover, V., Sedera, D., Lokuge, S. (2019). Organizational Readiness for Digital Innovation: Development and Empirical Calibration of a Construct. Information and Management.

Grover, V., Carter, M., Jiang, D. (2019). Fostering Virtuous Adaptation to Trends in Information Systems Research: A Riposte. Journal of Information Technology.

Grover, V., Carter, M., Jiang, D. (2019). Trends in the Conduct of Information Systems Research. Journal of Information Technology.

Craig, K., Grover, V., Thatcher, J. (2019). The IT Identity Threat: A Conceptual Definition and Operational Measure. Journal of Management Information Systems, 36(1).

Lacity, M. (2019). From Theory Worship to Action Principles: Scholarly Commentary on Hirschheim's "Against Theory". Journal of the Association for Information Systems, 20 (9), Article 12.

Porra, J., Lacity, M., Parks, M. (2019). Can Computer-Based Human-Likeness Endanger Humanness? - A Philosophical and Ethical Perspective on Digital Assistants Expressing Feelings They Can't Have. Information Systems Frontiers.

Willcocks, L., Hindle, J., Lacity, M. (2019). Becoming Strategic with Robotic Process Automation. SB Publishing, Stratford-Upon-Avon.

Kim, J.-H., Bock, G.-W., Sabherwal, R., Kim, H.-M. (2019). Why Do People Spread Online Rumors? An Empirical Study. Asia Pacific Journal of Information Systems (4), 591-614.

Sabherwal, R., Sabherwal, S., Havakhor, T., Steelman, Z. (2019). How Does Strategic Alignment Affect Firm Performance? The Roles of Information Technology Investment and Environmental Uncertainty. MIS Quarterly, 43 (2), 453-474.

Jenkin, T., Chan, Y., Sabherwal, R. (2019). Mutual Understanding in Information Systems Development: Changes Within and Across Projects. MIS Quarterly, 43 (2), 649-671.

Balapour, A., Reychav, I., Sabherwal, R., Azuri, J. (2019). Mobile Technology Identity and Self-efficacy: Implications for the Adoption of Clinically-supported Mobile Health Apps. International Journal of Information Management, 49, 58-68.

Steelman, Z. R., Havakhor, T., Sabherwal, R., Sabherwal, S. (2019). Performance Consequences of IT Investment: Implications of Emphasizing Current or New Information Technologies. Information Systems Research, 30 (1), March, 204-218.

Havakhor, T., Sabherwal, R., Steelman, Z. R., Sabherwal, S. (2019). Relationships Between Information Technology and Other Investments: A Contingent Interdependency Model. Information Systems Research, 30 (1), March, 291–305.

Reychav, I., Beeri, R., Balapour, A., Raban, D. R., Sabherwal, R., Azuri, J. (2019). How reliable are self-assessments using mobile technology in healthcare? The effects of technology identity and self-efficacy. Computers in Human Behavior, 91 (February), 52-61.

Lacity, M., Sabherwal R., Sørensen, C. (2019) Editorial for Special Issue on Delivering Business Value through Enterprise Blockchain Applications, MIS Quarterly Executive, 18(4), Article 3.

Jia, R., Steelman, Z. R., Jia, H. (2019). Psychometric Assessments of Three Self-Report Autism Scales (AQ, RBQ-2A, and SQ) for General Adult Populations. Journal of Autism and Developmental Disorders, 49 (5), 1949-1965.

Venkatesh V., Sykes T., Rai A., Setia P. (2019). Governance and ICT Initiative Success: A Longitudinal Field Study of Ten Villages in Rural India. MIS Quarterly, 43 (4), 1081-1104.

Venkatesh V., Sykes T., Chan F., Thong J, Hu, P. (2019). Children’s Internet Addiction, Family-to-Work Conflict, and Job Outcomes: A Study of Parent-Child Dyads. MIS Quarterly, 43 (3).

Ortiz, J., Young, A. G., Myers, M. D., Bedeley, R., Carbaugh, D., Chugthai, H., George, J., Gogan, J., Gordon, S., Grimshaw, E., Leidner, D., Wigdor, A. (2019). Giving Voice to the Voiceless: The Use of Digital Technologies by Marginalized Groups. Communications of the Association for Information Systems, Vol 45.

Young, A. G., Selander, L., Vaast, E. (2019). Digital organizing for social impact: Current insights and future research avenues on collective action, social movements, and digital technologies. Information and Organization.

Cronan, T. P., Mullins, J. K., Douglas, D. E. (2018). Further Understanding Factors that Explain Freshman Business Students’ Academic Integrity Intention and Behavior: Plagiarism and Sharing Homework. Journal of Business Ethics, 147 (1), 197-220.

Grover, V., Chiang, R., Zhang, D., Liang, T. P. (2018). Creating Strategic Business Value from Big Data Analytics: A Research Framework. Journal of Management Information Systems, 35(2).

Grover, V., Chiang, R., Liang, T.P. (2018). Special Issue: Value of Big Data and Analytics” (Introductory Article). Journal of Management Information Systems, 35(2).

Tams, S., Grover, V., Thatcher, J. (2018). Concentration, Competence, Confidence, and Capture: An Experimental Study of Age, Interruption-based Technostress, and Task Performance. Journal of the Association for Information Systems, September, 19(9).

Sadera, D., Lokuge, D., Grover, V., Sarkar, S. (2018). Innovating with Enterprise Systems and Digital Platforms: A Contingent Resource-Based View. Information and Management.

Gerow, J., Grover, V., Thatcher, J. (2018). Can Political Skill Enhance Business and IT Knowledge. Information Systems Management.

Grover, V., Kohli, R. (2018). Being Mindful in Digital Initiatives. MIS Quarterly Executive, August, 17(3).

Grover, V., Dutchak, I., Tseng, A. (2018). Winning Awards or Winning Citations: A Retrospective Look at the Consistency between Evaluative Metrics. Communications of the Association for Information Systems, May, 42 (20), 526-547.

Turner, R. C., Keiffer, E. A. (2018). Impact of unbalanced DIF item proportions on group-specific DIF identification. Communications in Statistics - Theory and Methods, 48(15).

Lacity, M. C. (2018). Addressing Key Challenges to Making Enterprise Blockchain Applications a Reality. MIS Quarterly Executive, 17 (3).

Lacity, M. C., Willcocks, L. P., Sheepers, R. (2018). Cognitive Automation as Part of Deakin University's Digital Strategy. MIS Quarterly Executive, 17, 89-107.

Lacity, M. C., Khan, S., Carmel, E. (2018). Entrepreneurial Impact Sourcing: A Conceptual Framework of Social and Commercial Institutional Logics. Information Systems Journal, 28 (3), 538-562.

Lacity, M. C. (2018). A Manager’s Guide to Blockchains for Business. SB Publishing.

Lacity, M. C., Willcocks, L. (2018). Robotic Process and Cognitive Automation. SB Publishing.

Kumi, R., Sabherwal, R. (2018). Performance Consequences of Social Capital in Online Communities: The Roles of Exchange and Combination, and Absorptive Capacity. Computers in Human Behavior, 86 (September), 337-349.

Kumi, R., Sabherwal, R. (2018). Knowledge Sharing Behavior in Online Discussion Communities: Examining Behavior Motivation From Social and Individual Perspectives. Knowledge and Process Management, June, 1-13.

Havakhor, T., Sabherwal, R. (2018). Team Processes in Virtual Teams: The Effects of Reputation Signals and Network Density. Journal of Management Information Systems, 35 (1), 266–318.

Havakhor, T., Soror, A., Sabherwal, R. (2018). Diffusion of Knowledge in Social Media Networks: Effects of Self-esteem and Reputation Mechanisms. Information Systems Journal, 28, 104-141.

Forsgren, N., Sabherwal, R., Durcicova, A. (2018). Knowledge Exchange Roles and EKR Performance Impact: Extending the Theory of Knowledge Reuse. European Journal of Information Systems, 27(1), 3-21.

Huang P., Kankanhalli, A., Kyriakou, H., Sabherwal, R. (2018) Knowledge Management: MIS Quarterly Research Curation.

Cheung, W., Chiang, A-H., Sambamurthy, V., Setia, P. (2018). Lean vs. Agile Supply Chain: The Effect of IT Architectures on Supply Chain Capabilities and Performance. Pacific Asia Journal of the Association for Information Systems, March, 10(1).

Richardson, V., Sanchez, J. M., Setia, P., Smith, R. (2018). Determinants and Consequences of Chief Information Officer Incentives. International Journal of Accounting Information Systems.

Setia, P. (2018). How Computational Technologies influence Choice: A Neuroscientific Perspective: Part 1: Individual Well-Being: Effects of Technology and Choices.

Syler, R. A., Venkatesh, V. (2018). Growing Doctoral Education in Africa: The Story of an Online Course at ICT University in Cameroon. Communications of the Association for Information Systems, 43 (1), 1-21.

Young, A. G. (2018). Using ICT for Social Good: Cultural Identity Restoration through Emancipatory Pedagogy. Information Systems Journal.