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    About Insights

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    ARCHIVE:

    Information Systems

    » More Topics: Research Insights HOME

    https://walton.uark.edu/insights/posts/images/online_language.jpg

    How Online Language Shapes Group Identity Offline

    Online language patterns of ideological groups can influence emotions and social identity, encouraging an us-vs-them mentality and division between groups.

    10/21/2025 | By Alyssa Riley; Shaila Miranda

    https://walton.uark.edu/insights/posts/images/flora.jpg

    How Germany's FLORA System Became the Blueprint for Intergovernmental IT Success

    Germany’s blockchain-based FLORA system modernized asylum processing, streamlining intergovernmental data sharing while boosting efficiency and security.

    10/14/2025 | By Alyssa Riley; Alexander Rieger and Tamara Roth

    https://walton.uark.edu/insights/posts/images/culture_privacy.jpg

    How Culture Affects Users' Privacy Concerns

    Cultural differences impact mobile cloud app privacy concerns post-adoption. Study reveals how collectivism, power distance affect user retention globally.

    09/23/2025 | By Victoria Hernandez; Rajiv Sabherwal

    https://walton.uark.edu/insights/posts/images/publichealthmessaging.jpg

    One Size Fits None: Why Public Health Messaging Must Be Tailored

    New research explores how social and legacy media shaped public discourse of COVID-19 protective behaviors, influencing risk judgments and health decisions.

    09/16/2025 | By Alyssa Riley; Shaila Miranda

    https://walton.uark.edu/insights/posts/images/harmonizinginnovation.jpg

    Harmonizing Innovation: Orchestrating Enterprise Systems with Digital Tech

    The orchestration of established enterprise systems with emerging digital technologies empowers firms to innovate, adapt and thrive in fast-changing markets.

    09/09/2025 | By Sarah Luhtanen; Varun Grover

    https://walton.uark.edu/insights/posts/images/digital.jpg

    What Digital Transformation Really Means and Why Most Companies Are Missing the Point

    True digital transformation is not just about adding IT upgrades; it's a fundamental shift in how organizations structure themselves around digital resources.

    08/12/2025 | By Meghan Perry; Varun Grover

    https://walton.uark.edu/insights/posts/images/boardrooms.jpg

    Boardroom Differences Fuel IT Value Generation, Better Governance

    Corporate board diversity in knowledge and expertise maximizes IT investment value generation, while demographic differences show no meaningful impact.

    07/15/2025 | By Ryan Sheets; Rajiv Sabherwal

    https://walton.uark.edu/insights/posts/images/edgemethod.jpg

    Slowing Down to Speed Up: The Power of Ethical Tech Development

    By grounding design in ethical principles, developers are able to align emerging technology with human values aimed at enhancing social impact.

    04/15/2025 | By Meghan Perry; Amber Young and Tamara Roth

    https://walton.uark.edu/insights/images/itfashion.jpg

    Beyond Utility: How Fashion Drives Consumer Tech Choices

    Discover how IT fashion influences consumer tech choices, driving adoption through social status, novelty, and personal identity expression.

    03/11/2025 | By Victoria Hernandez; Varun Grover

    https://walton.uark.edu/insights/posts/images/e-gov-apps-resized.jpg

    Conflicting Values in e-Government Approaches

    E-governmental services promise efficiency for users, but information systems implementation does not always align with public values.

    02/04/2025 | By Mitchell Simpson; Tamara Roth

    https://walton.uark.edu/insights/posts/images/databreach.jpg

    Maintaining Trust During a Data Breach

    One-size-fits-all communication after a data breach can further harm a firm's reputation. Instead, firms should adopt strategic responses to maintain trust.

    01/21/2025 | By Kaslyn Tidmore; Varun Grover

    https://walton.uark.edu/insights/posts/images/why-your-favorite-app-may-fail-abroad.jpg

    Why Your Favorite App May Fail Abroad

    Why do some apps fail in foreign markets? Examine how cultural distance and investor selection/diversity affects app success or failure abroad.

    07/30/2024 | By Alyssa Riley; Varun Grover

    https://walton.uark.edu/insights/posts/images/systemdelay.jpg

    Yet Another Reason to Hate System Delays

    System delays harm UX, job satisfaction, revenue, and learning complex material; new research explores why they affect your brain they way they do.

    06/25/2024 | By Alyssa Riley; Kevin Harmon

    https://walton.uark.edu/insights/posts/images/pandemic-cell-phone-usage.jpg

    How the Pandemic Altered Mobile App Usage

    The research found that after the pandemic, those who lacked relatedness browsed much more frequently and sourced both more information and materials.

    05/22/2024 | By Nabiha Khetani, research by Varun Grover

    https://walton.uark.edu/insights/posts/images/how-healthcare-apps-can-help-or-hinder-behavior-change.jpg

    How Healthcare Apps Can Help or Hinder Behavior Change

    Want patients to have make healthier choices? There's an app for that. But is it the right app? Improving app UX may help patients more than expected.

    04/16/2024 | By Mitchell Simpson; Parvin Hashemi and Rajiv Sabherwal

    https://walton.uark.edu/insights/posts/images/how-security-an-privacy-concerns-shape-app-usage.jpg

    How Security and Privacy Concerns Shape App Usage

    Privacy and security concerns affect mobile app usage post-download. ISO standards don't improve user trust, but usefulness can offset concerns.

    02/20/2024 | By Kaslyn Tidmore, Varun Grover, and Rajiv Sabherwal

    https://walton.uark.edu/insights/images/how-information-volume-and-member-characteristics-affect-group-decision-making.jpg

    How Information Volume and Member Characteristics Affect Group Decision Making

    More information helps, but only to a point; in groups, how much info helps decision making? At what point does info become counterproductive for members?

    11/07/2023 | By Mitchell Simpson, Jeff Mullins, Rajiv Sabherwal

    https://walton.uark.edu/insights/images/does-tablet-usage-in-patient-rooms-affect-physician-satisfaction.jpg

    Does Tablet Usage in Patient Rooms Affect Physician Satisfaction?

    Integration of tablets in consultation rooms empowers physicians to facilitate real-time patient education and optimizes the decision-making process. 

    10/31/2023 | By Nabiha Khetani, Rajiv Sabherwal

    https://walton.uark.edu/insights/images/rethinking-why-and-when-we-trust-information-technologies.jpg

    Rethinking Why and When We Trust Information Technologies

    Trust matters in IS research because new technologies will emerge, new forms of governance must be instituted, and new forms of transactions will develop.

    09/14/2023 | By Ryan Sheets, Mary Lacity, Sebastian Schuetz, Le Kuai, and Zachary Steelman

    https://walton.uark.edu/insights/images/feel-like-sharing-how-emotion-affects-knowledge-seeking-and-sharing.jpg

    Feel Like Sharing? How Emotion Affects Knowledge Seeking and Sharing

    Explore the connection between successful knowledge management strategies and how employees feel about the information they encounter at work.

    08/08/2023 | By Jack Travis, Rajiv Sabherwal

    https://walton.uark.edu/insights/images/building-a-______-metaverse-how-will-we-fill-in-the-blanks-.jpg

    Building a ______ Metaverse: How Will We Fill in the Blanks?

    We have tools like VR, AR, smart contracts, governance tokens, and SSI. How do we build a metaverse where innovation and creativity is accessible to everybody?

    03/07/2023 | By Ryan Sheets, Mary Lacity, Jeff Mullins, Le Kuai

    https://walton.uark.edu/insights/images/the-human-need-for-ethical-guidelines-around-chatgpt.jpg

    The Human Need for Ethical Guidelines Around ChatGPT

    What to do about ChatGPT and generative AI technology? Businesses could use ethical guidelines and human editing to account for some of its cons.

    03/03/2023 | By Cindy Moehring

    https://walton.uark.edu/insights/images/intrinsic-interest-in-it.jpg

    Intrinsic Interest in IT

    We know there's a gender disparity in STEM fields. Can we facilitate diversity by using an empathizing-systemizing model to evaluate interest in technology?

    01/24/2023 | By Mitchell Simpson, Zachary Steeleman

    https://walton.uark.edu/insights/images/phishing-for-billions-when-accuracy-isnt-enough.jpg

    Phishing for Billions: When Accuracy isn’t Enough

    What convinces customers that anti-phishing software works? And what prevents them from relying on it? Learn how to educate your workforce about cybersecurity.

    01/10/2023 | By Jack Travis, Zachary Steelman, Rhonda Syler

    https://walton.uark.edu/insights/images/what-drives-problematic-technology-use.jpg

    What Drives Problematic Technology Use?

    How do technology habits devolve into dependencies? Find out how your device dependence might be contributing to your burnout and what you can do to stop it.

    10/11/2022 | By Mitchell Simpson, Zachary Steelman

    https://walton.uark.edu/insights/images/taking-the-robot-out-of-the-human-strategic-supply-chain-process-automation.jpg

    Taking the Robot Out of the Human: Strategic Supply Chain Process Automation

    Employees are wary of automation, but a streamlined supply chain is a huge asset to most companies. How does robotic process automation respond to this problem?

    09/15/2022 | By Ryan Sheets, Remko van Hoek, Mary Lacity

    https://walton.uark.edu/insights/images/cents-and-sensibility.jpg

    Cents and Sensibility

    Does it matter what investors say about stocks? Find out how pairing investor sentiment with quantitative data might help you more accurately evaluate stocks.

    08/09/2022 | By Mitchell Simpson, Vernon Richardson

    https://walton.uark.edu/insights/images/helping-older-workers-thrive.jpg

    Helping Older Workers Thrive: Managing the Effects of Technological Interruptions

    Technostress affects all workers, but older workers feel it more profoundly; how can employers develop strategies to mediate these effects for older workers?

    07/12/2022 | By Mitchell Simpson, Varun Grover

    https://walton.uark.edu/insights/images/the-unseen-benefits-of-e-commerce.jpg

    The Unseen Benefits of E-commerce

    Policies addressing highly visible e-commerce problems may do more harm than good, especially if they reinforce the status quo and foreclose on new ideas.

    06/21/2022 | By Mitchell Simpson, Robert Jensen, Brent Williams

    https://walton.uark.edu/insights/images/can-self-sovereign-identity-deliver-business-value-lessons-learned-from-the-nhs.jpg

    Can Self-Sovereign Identity Deliver Business Value? Lessons Learned from the NHS

    Investing in self-sovereign identity and digital passports paid dividends for the NHS during the pandemic; how can your firm use SSI to unlock business value?

    04/19/2022 | By Ryan Sheets, Mary Lacity, Erran Carmel

    https://walton.uark.edu/insights/images/understanding-user-perceptions-of-privacy-security-policies.jpg

    Understanding User Perceptions of Privacy, Security Policies

    With security, as with most things, seeing is believing. Find out how businesses can benefit from telling their customers about security improvements.

    04/07/2022 | By Mitchell Simpson, Rajiv Sabherwal

    https://walton.uark.edu/insights/images/how-human-is-too-human-human-like-ai-affects-our-sense-of-humanness.jpg

    How Human Is Too Human? How Human-like AI Affects Our Sense of Humanness

    From consumer behavior to interpersonal relationships, artificial intelligence has changed our lives beyond measure. Scholars explore the effects of its use.

    01/21/2022 | By Emilija Sarma, Mary Lacity

    https://walton.uark.edu/insights/images/technology-mediated-interruptions-and-work-life-balance.jpg

    Technology-Mediated Interruptions and Work-Life Balance

    What exactly can workers do about the technology-mediated interruptions (all the calls, IMs, emails, texts, and social media posts) they face each workday?

    11/12/2021 | By Jeff L. Wright, Varun Grover

    https://walton.uark.edu/insights/images/fight-fire-with-fire-cybersecurity.jpeg

    Fight Fire with Fire: How Bug Bounty Programs Improve Cybersecurity

    As more and more companies rely on open-source software developers, crowdsourcing could help build security into software and focus on the prevention rather than the cure.

    06/25/2021 | By Ryan Decker, Suresh Malladi, Hemang Subramanian

    https://walton.uark.edu/insights/images/connecting-technology-to-business.jpg

    Information Systems: Connecting Technology to Business

    Students who earn a degree in information systems take what they learn and apply it in jobs with all types of titles, from analysts to database administrators, to leaders on IT teams.

    10/29/2020 | By Stephen Caldwell

    https://walton.uark.edu/insights/images/big-data-big-responsibility.jpg

    With Big Data Comes Big Responsibility

    With big data comes big responsibility — and today’s scholars must recognize that responsibility to preserve the future of IS studies.

    10/23/2020 | By Michael Adkison, Varun Grover

    https://walton.uark.edu/insights/images/iot-technology.jpg

    Staying Connected: Is the World Ready for IoT Technology?

    Twenty years ago, athletes used pedometers; today, they use Fitbits, Apple Watches, or even their smartphone to track their health.

    08/14/2020 | By Michael Adkison, Rhonda A. Syler

    https://walton.uark.edu/insights/images/petty-cybercrime.jpg

    Petty Cybercrime: How Modern Store Checkout Condones Shoplifting

    University of Arkansas professors John A. Aloysius and Viswanath Venkatesh have been studying the use of mobile technologies in shopping contexts for several years now. In their 2019 article “Shoplifting in mobile checkout settings: cybercrime in retail stores,” coauthored with a Ph.D. student, Ankur Arora, they analyze mobile checkout theft.

    07/17/2020 | By Michael Adkison, John A. Aloysius, Viswanath Venkatesh

    https://walton.uark.edu/insights/images/barcode-scanner-darkly-post.jpg

    A Barcode Scanner Darkly: AutoID and the Future of Interactive Mobile Apps

    As Apple and Google collaborate with the CDC and begin beta testing their app, recognizing these researchers’ findings and suggestions from an unrelated study could be integral to developing an AutoID-based COVID-19 application.

    06/26/2020 | By Michael Adkison, John A. Aloysius, Viswanath Venkatesh

    https://walton.uark.edu/insights/images/sharing-is-caring-post.jpg

    Sharing is Caring: Why We Share Information in Online Discussion Groups

    Despite the rapid increase in the number of telecommuting and teleconferencing services and chat apps due to remote working, that’s not a common adage you’ll hear your friends say. The truth is that online discussion communities, or ODCs, have their value in society.

    05/15/2020 | By Michael Adkison, Rajiv Sabherwal

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    Fayetteville, AR 72701

    Phone: (479) 575-5949

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