Exploring Leadership Characteristics in Family CEOs

New research examines how a family firm CEO's observable and psychological characteristics influence strategic choices and firm performance.

05/14/2024 | By Nabiha Khetani; Oleg Petrenko

A Little Personalization Goes a Long Way

When firms personalize communication, investors spend more time processing financial information and shift from a short-term to long-term mindset.

05/07/2024 | By Alyssa Riley; Stephen Rowe

How Healthcare Apps Can Help or Hinder Behavior Change

Want patients to have make healthier choices? There's an app for that. But is it the right app? Improving app UX may help patients more than expected.

04/16/2024 | By Mitchell Simpson; Parvin Hashemi and Rajiv Sabherwal

Is Simpler Better? For Bar Graphs, Yes.

Bar graphs are not made equal; subtle display differences can change how consumers interpret the relative positivity of online reviews.

04/09/2024 | By Mitchell Simpson; Javad Mousavi

Creating a Supportive Work Environment for Autistic Individuals

As more autistic adults enter the workforce than ever before, research reveals how managers can better support and retain neurodivergent employees.

04/02/2024 | By Kaslyn Tidmore; Maira Ezerins, Christopher Rosen, and Lauren Simon

Who Speaks Up Against Harassment in the Workplace?

To ensure a satisfactory work environment, companies must take steps to prevent gender harassment and take employees seriously when they raise concerns.

03/26/2024 | By Kaslyn Tidmore; Christopher Rosen

Steppingstones and Comfort Zones: How the Pandemic Changed Supply Chain Risk Scenarios

New research identifies five lessons learned from COVID-19 that can help managers develop supply chain resiliency to prepare for future potential disruptions.

03/12/2024 | By Alyssa Riley; Remko van Hoek

How Global Gender Norms Affect Financial Markets in a Crisis

Promoting gender equality boosts financial participation; countries with positive attitudes on women's rights had smaller stock market losses during COVID.

03/05/2024 | By Alyssa Riley; Dobrina Jandik

The Role of CEO Personal Attributes on the IPO Pricing Process

Humility is a virtue, except when it comes to the IPO process. New research reveals how CEO personality affects how firms are perceived by investment bankers.

02/13/2024 | By Alyssa Riley; Oleg V. Petrenko

The Business and Politics of Radical Protest

New research on the "radical flank effect" shows how activist groups' moderate and extreme tactics interact to influence regulators, depending on agencies' discretion to make decisions.

02/06/2024 | By Mitchell Simpson; Jake B Grandy

The Effect of Urban Density on Social Capital

In low/middle-income countries, population density affects social capital by lowering trust & community participation but promoting intergroup tolerance.

01/23/2024 | By Mitchell Simpson; Andrea Civelli and Arya Gaduh

Using Video Monitoring Technology to Reduce Nurse Burnout

Video monitoring technology not only improves patient health outcomes, but it also reduces the negative effects that result from nurses' emotional labor.

01/16/2024 | By Alyssa Riley; Christopher Rosen

Listen Up: How Does Audio Affect Healthcare Brands?

Corporations shape consumer perceptions by combining audio with visual logos to define their brand. Does this strategy also work for healthcare providers?

01/09/2024 | By Nabiha Khetani, Steven Kopp

Stressing Measurements: How to Better Identify Biasing Factors

Measurement bias can negatively affect decision making at the management level. By accurately identifying biases, firms can create healthier work environments.

12/12/2023 | By Jack Travis, Christopher Rosen

Using Automation as a Tool in Forecasting

The future of automation doesn’t necessarily need to be zero-sum. Instead, integrating automation with human inputs can improve quality and response times.

12/07/2023 | By Mitchell Simpson, John Aloysius

Lessons for a Sustainable Supply Chain from Bayer

Working sustainability into a company’s supply chain is easier said than done. New research highlights the role of Bayer's supplier code of conduct.

12/05/2023 | By Mitchell Simpson, Remko van Hoek

A Successful Replication Study on Firm Internationalization

Petrenko, Doiguchi, & Chandler find new data by updating, replicating, and extending a seminal study on how internationalization affects firm governance.

11/28/2023 | By Mitchell Simpson, Oleg Petrenko, Tsutomu (Tom) Doiguchi

How Information Volume and Member Characteristics Affect Group Decision Making

More information helps, but only to a point; in groups, how much info helps decision making? At what point does info become counterproductive for members?

11/07/2023 | By Mitchell Simpson, Jeff Mullins, Rajiv Sabherwal

Does Tablet Usage in Patient Rooms Affect Physician Satisfaction?

Integration of tablets in consultation rooms empowers physicians to facilitate real-time patient education and optimizes the decision-making process. 

10/31/2023 | By Nabiha Khetani, Rajiv Sabherwal

Does Solving Healthcare Staffing Shortages Start With Faculty Retention?

Having a diverse, well-prepared nursing workforce starts with faculty recruitment & retention. How can administrators & recruiters increase their impact?

10/24/2023 | By Nabiha Khetani, Christopher Rosen

Understanding How Non-GAAP Reports Can Provide Investor Benefit

Why should non-GAAP reports interest firms? Learn how to provide value by analyzing data outside the generally accepted accounting principles.

10/17/2023 | By Mitchell Simpson, Zac Wiebe

You’re Making Me Look Bad: What Drives Social Media Disengagement

When a brand’s other customers behave poorly, we can feel vicarious shame. The extent of that shame depends on how closely we affiliate with the brand.

10/10/2023 | By Mitchell Simpson, Daniel Villanova

What Happens When a Salesperson Overestimates a Customer’s Trust?

Overestimating levels of trust creates negative consequences for salespeople and customers; new research provides tips on out how to neutralize them.

10/03/2023 | By Hiba Tahir, Sarah Browning, and Judith Anne Garretson Folse

Put Your Money Where Your Mouth Is: Recruiting a Diverse Workforce

Get past performative allyship and learn how to signal that your firm is genuinely inclusive and supportive of potential and current LGBT+ employees

09/27/2023 | By Jack Travis, Lauren Simon

Food Banks: The New Hub for Innovation Practices

In times of resource scarcity and disruption, food banks and other humanitarian organizations turn to innovation to increase efficiency and attract new donors.

09/26/2023 | By Nabiha Khetani, Iana Shaheen

More Than a Contract: Relational Affect in Principal-Agent Dynamics

Firms can expect different outcomes based on the kind of trust built in the relationship between their CEO and their executive board.

09/19/2023 | By Nabiha Khetani, Jon Johnson, and Alan Ellstrand

Rethinking Why and When We Trust Information Technologies

Trust matters in IS research because new technologies will emerge, new forms of governance must be instituted, and new forms of transactions will develop.

09/14/2023 | By Ryan Sheets, Mary Lacity, Sebastian Schuetz, Le Kuai, and Zachary Steelman

Market or Roadway Mayhem? A Fundamental Supply Chain Dilemma

Rigidities in the supply of truck drivers and truck availability have a lot in common with Greek tragedies because of the market's boom-and-bust nature.

09/12/2023 | By Andrew Balthrop, Jonathan Phares

Passive Compliance: How Index Fund Ownership Affects Financial Reporting

Is an active or passive manager better for your index fund? Read on how integrity and transparency in financial reporting might affect your investments.

09/07/2023 | By Jack Travis, Caleb Rawson

When Refs Make Bad Calls: Decision Making Under Pressure

When the stakes are high, does your team have the tools to resist the urge to cave to others’ expectations? Can they confidently make unpopular decisions?

08/29/2023 | By Mitchell Simpson, Adam Stoverink, and Marilla Hayman Kingsley

You Might Need a Safety Net(work) When Working With the Government

Some organizations are better poised than others to resist the downsides of contracting with the largest consumer in the world: the U.S. government.

08/22/2023 | By Jack Travis, Brian Fugate

Valuing Neurodiversity in the Workplace

How can workplaces be actively inclusive of neurodiverse employees? Learn how the double empathy problem contributes to issues with organizational fit.

08/15/2023 | By Hiba Tahir, Maira Ezerins, Lauren Simon, and Christopher Rosen

Feel Like Sharing? How Emotion Affects Knowledge Seeking and Sharing

Explore the connection between successful knowledge management strategies and how employees feel about the information they encounter at work.

08/08/2023 | By Jack Travis, Rajiv Sabherwal

The More We Argue, The More We Trade

Yes, social media discourse could affect your investments. Read about how positive disagreement and access to information on StockTwits relates to trading.

07/25/2023 | By Jack Travis, Vernon Richardson

What Kind of Networker Are You?

Networking is essential in your career, but the same moves don't work for everyone. Learn what qualities people prioritize in their networking strategies.

07/18/2023 | By Mitchell Simpson; Alan Ellstrand

Do You Trust What the Survey Says? Examining Data Quality on Online Crowdsourcing Platforms

Crowdsourced data is useful, but is it accurate? Learn what methods you can use to increase the reliability of data from platforms like Amazon MTurk.

07/11/2023 | By Jack Travis, Scot Burton

Intermodal Provides a Greener Option for Freight, but Barriers Remain

Intermodal transportation is environmentally promising, but infrastructure, competition, regulatory, and network efficiency barriers still remain.

07/07/2023 | By Matt Waller and Andrew Balthorp

Gift Giving May Be Easier Than You Think

Learn how assumptions about materialism and usefulness affect your choices. Self-serving bias can influence anything from retail strategy to the gifts you buy.

06/20/2023 | By Mitchell Simpson, Daniel Villanova

Social Capital Shields Office Real Estate Market

What makes an organization resilient enough to withstand an unexpectated shock like COVID-19? Read about how social capital protects office real estate.

06/13/2023 | By Mitchell Simpson, Dobrina Jandik

Steps for Success: Exercise Before the End of the Workday

Physical activity during the workday benefits employees at work and at home - they are better equipped to meet work and non-work goals once off the clock.

05/16/2023 | By Mitchell Simpson, Christopher Rosen

Zoom Fatigue May Be Here To Stay

Why are Zoom calls so draining? Learn how virtual meetings force impression management and can increase the mental and emotional load required to participate.

05/02/2023 | By Nabiha Khetani, Chris Rosen, Maira Ezerins

What Sort of Employees Best Drive Change?

Find out how to increase emotions like confidence, agency, and resilience to help empower employees to drive positive change in your organization.

04/04/2023 | By Nabiha Khetani, Adam Stoverink, Cody Bradley

How the Market Responds to Legislator Stock Purchases

Is it insider trading when legislators buy stocks? Read on whether or not legislators regularly beat the market, abnormal returns, and legislators as investors.

03/28/2023 | By Mitchell Simpson, Jason Ridge, Roary Snider

Revisiting the 2023 Business Forecast Luncheon: Highlights for Young Professionals

How should young professionals prepare for economic changes in 2023? Read about recessions (or lack thereof), marginal factors, and resilience in the economy.

03/16/2023 | By Sarah Browning, Mervin Jebaraj

How Geographic Company Connections Shielded Executives from Stock Market Losses during COVID

In the right place at the right time? Learn how early access to COVID-19 news allowed executives with connections in China to protect their assets.

03/14/2023 | By Mitchell Simpson, Erin Henry, Caleb Rawson

Nudging Consumers for More Sustainable Last-mile Delivery

What if businesses could increase their sustainability while reducing strain on their supply chains? Read about low-cost green nudges aimed at consumers.

02/21/2023 | By Mitchell Simpson, Rodney Thomas

Uncivil Society: The Effects of Incivility at Home on Work

How much of your home life is affecting you at work? Explore how incivility from your partner can impact your relationship with your job and coworkers.

02/14/2023 | By Mitchell Simpson, Christopher Rosen, Lauren Simon

Action Principle Research for Emergent Problems

Sometimes, it takes supply chain researchers too long to produce practical recommendations. Could an action principles research model provide the solution?

02/09/2023 | By Mitchell Simpson, Remko van Hoek, Mary Lacity

Intrinsic Interest in IT

We know there's a gender disparity in STEM fields. Can we facilitate diversity by using an empathizing-systemizing model to evaluate interest in technology?

01/24/2023 | By Mitchell Simpson, Zachary Steeleman

When Helping Hurts: Why We Need Diverse Outlooks on How to Help

Do your coworkers and employees care about the kind of help they receive? Read on how empowering help fights gender discrimination in the workplace.

01/05/2023 | By Nabiha Khetani, Lauren Simon, Christopher Rosen

Soaring Expectations: Trying to Keep Airline Passengers Happy 

Delayed flights, denied boarding, and lost baggage are putting airlines are under pressure. Are advertising and employee working conditions adding to it?

12/13/2022 | By Nabiha Khetani, Adriana Rossiter Hofer, and Nicolò Masorgo 

Risky Business: Organizational Risk-Taking During Disasters

Is FEMA or a local church more willing to risk it all for disaster victims? See how different relief organizations assess risk and formulate their responses.

12/06/2022 | By Mitchell Simpson, Iana Shaheen

Why Inflation is Bad for Your Health

Inflation impacts healthcare supply chain infrastructure and creates asymmetrical price stickiness. Could SCM education be key to fighting these effects?

12/01/2022 | By Ryan Sheets, David Dobrzykowski, Claudia Rosales, Andrew Balthorp

The Gift of a Diverse Workforce: Corporate Philanthropy and the Employees Who Influence It

Embracing diversity through corporate philanthropy could help create an inclusive workspace where employees can build critical problem solving skills.

11/08/2022 | By Jeff Wright, Oleg Petrenko

Information Asymmetry and IPOs

When companies go public, is it beneficial to disclose more information to investors? Research on ownership concentration and IPOs could guide your strategy.

11/01/2022 | By Mitchell Simpson, Oleg Petrenko

The Executive as Outlier: How Firms Adapt to Political Opposition

What role do politics play in firm management? Find how executives influence their firm's lobbying and investment strategies based on the political environment.

10/18/2022 | By Jack Travis, Jason Ridge

What Drives Problematic Technology Use?

How do technology habits devolve into dependencies? Find out how your device dependence might be contributing to your burnout and what you can do to stop it.

10/11/2022 | By Mitchell Simpson, Zachary Steelman

The Token Economy and the Future of Individual Empowerment

We've all heard about cryptocurrency, but what do Bitcoin, Ether, and NFTs mean for the average person? Can we use the token economy to empower individuals?

09/27/2022 | By Ryan Sheets, Mary Lacity

Taking the Robot Out of the Human: Strategic Supply Chain Process Automation

Employees are wary of automation, but a streamlined supply chain is a huge asset to most companies. How does robotic process automation respond to this problem?

09/15/2022 | By Ryan Sheets, Remko van Hoek, Mary Lacity

Finding the Right Fit: How Customers Choose Whether to Shop Online or In-Store

E-commerce-savvy fashion retailers can create successful marketing strategies by varying the products they feature online vs. offline.

09/14/2022 | By Sarah Browning Meyerowich, Gonca Soysal

Business Rivalries: Tensions in the Entrepreneur – Investor Relationship

Building a successful business requires the perfect business partner. But what if the relationship sours? Learn about managing office interpersonal dynamics.

08/30/2022 | By Mitchell Simpson, Oleg Petrenko

Machiavellianism Isn't (Always) A Bad Thing

Calling someone "machiavellian" isn't a compliment–or is it? Find out how leaders with this personality trait strategically benefit their companies.

08/16/2022 | By Thomas Burnam, Oleg Petrenko

Cents and Sensibility

Does it matter what investors say about stocks? Find out how pairing investor sentiment with quantitative data might help you more accurately evaluate stocks.

08/09/2022 | By Mitchell Simpson, Vernon Richardson

Understanding African Startups’ Exponential Growth

African startups raised billions early in 2022. Find out how entrepreneurs and investors operate in the African startup ecosystem to create this amazing growth.

07/26/2022 | By Miranda Stith, Narmine Ben Aissa

Is Scarcity the Mother of Innovation? Nonprofits’ Response to the Pandemic

Necessity's the mother of invention, but is scarcity the mother of innovation? Hunger relief NFPs' response to dire operating circumstances prove it is.

07/19/2022 | By Miranda Stith, Iana Shaheen

Helping Older Workers Thrive: Managing the Effects of Technological Interruptions

Technostress affects all workers, but older workers feel it more profoundly; how can employers develop strategies to mediate these effects for older workers?

07/12/2022 | By Mitchell Simpson, Varun Grover

What Can Twitter Teach Us About Politics?

Can we use Twitter and Facebook to hold politicians accountable? This student project compares politicians' tweets to their legislative actions.

06/28/2022 | By Jack Travis

The Unseen Benefits of E-commerce

Policies addressing highly visible e-commerce problems may do more harm than good, especially if they reinforce the status quo and foreclose on new ideas.

06/21/2022 | By Mitchell Simpson, Robert Jensen, Brent Williams

Disclosure Disagreements: How Transparent Should Firms Be?

Should firms disclose everything? Analyzing transparency in firm disclosure practices reveals links to clarity, increased scrutiny, and types of stakeholders.

06/14/2022 | By Mitchell Simpson, Jake Grandy

Ties That Bind: Improving Corporate Alliances’ Success Rates

Navigating complexity means relying on the expertise, connections of others; but when and under what conditions should firms formalize these alliances?

06/08/2022 | By Evan Wordlaw, Ashish Sharma

Think Big: Using Supply Chain Complexity to Increase Financial Returns

For some firms, a more horizontally complex - aka diversified - supply chain allows them to more efficiently turn inventory over and provides needed resiliency.

05/17/2022 | By Mitchell Simpson, Claudia Rosales

‘TikTok Famous’ CPG Brands? How Social Influencers Impact Retail Sales

This research project by Walton College students outlines how brands should use TikTok influencers, which influencers can boost brand loyalty and awareness.

05/12/2022 | By Keiry Echeverria

The Lingering Effects of Misinformation

Correcting decades of misinformation is hard; how well did Big Tobacco's court-ordered corrective marketing campaign fare in changing consumers' health beliefs?

05/10/2022 | By Mitchell Simpson, Scot Burton

Investing in Each Other: Equity Crowdfunding 101

Equity crowdfunding creates new opportunities for both investors and founders. Far more people can get involved in meaningful - and local/regional - investing.

05/03/2022 | By Cash Acrey

Above Board: How Independent Directors Facilitate Strategic Change

Independent board members provide much-needed fresh perspective in the wake of a CEO transition, especially when the outgoing CEO stays on as a board member.

04/21/2022 | By Mitchell Simpson, Michael Cummings

Can Self-Sovereign Identity Deliver Business Value? Lessons Learned from the NHS

Investing in self-sovereign identity and digital passports paid dividends for the NHS during the pandemic; how can your firm use SSI to unlock business value?

04/19/2022 | By Ryan Sheets, Mary Lacity, Erran Carmel

Getting the Message Across

In times of flux and confusion, clear communication is of utmost importance. Find out how businesses can reach their patrons through effective messaging.

04/12/2022 | By Abbi Ross, Garrett Rybak, Alicia Johnson, Scot Burton

Understanding User Perceptions of Privacy, Security Policies

With security, as with most things, seeing is believing. Find out how businesses can benefit from telling their customers about security improvements.

04/07/2022 | By Mitchell Simpson, Rajiv Sabherwal

Doing the Smart Thing: The Effect of Female Decision Makers in the Supply Chains

New research discusses the benefits of women’s inclusion in the supply chain team dynamic and shows that women supply chain professionals are more collaborative.

03/30/2022 | By Ryan Sheets, Evan Wordlaw, John Aloysius

What Artists and Entrepreneurs Can Teach One Another

It's often said that art and business are like oil and water: they don't mix. Find out what Walton scholars are doing to correct this misperception..

03/29/2022 | By Abbi Ross, Adrienne Callander, Michael Cummings

How to Help Students Navigate Ambiguity and Uncertainty

The world is changing faster and more frequently than ever before. Find out how we can help students learn to navigate and find their place in it.

03/17/2022 | By Emilija Sarma, Molly Rapert

Learning from the Past to Manage Future Crises

The pandemic is global, and our efforts to mitigate its effects must also be global. Find out how marketing, retail, and other sectors can act effectively.

03/15/2022 | By Emilija Sarma, Scot Burton

Why We Should Work Out During Work Hours

Establishing the value of physical health in our working lives, to the benefit of employers and employees.

03/04/2022 | By Mitchell Simpson, Chris Rosen

The Nature of the Humble CEO

CEOs aren't known for their humility, but humility is known to benefit CEOs. Find out how this virtue can be responsible for greater quarterly earnings.

02/28/2022 | By Jeff Wright, Oleg Petrenko

Delivering the Right Message to the Right Shopper at the Right Time

Customer communication is difficult to do properly. Find out what the latest research has to say about how companies can target and reach consumers.

02/25/2022 | By Emilijia Sarma, Daniel Villanova

Closing the Loop on a Cracking Whip: Viewing Port Congestion Through the Lens of System Dynamics

From the outside, supply chains can seem simple and straightforward. Find out how recent events have affected them and why they can be so hard to safeguard.

02/23/2022 | By Travis Tokar, Andrew Balthrop, and Ron Gordon

How Innovative Brands Can Build Stronger Relationships With Consumers

Innovation is key to developing a strong and loyal customer base. Branding is equally important. Learn how leveraging both can strengthen consumer relationships.

02/18/2022 | By Sara Holm, Gonca Soysal

Being Nice Pays Off: Why Nice Leaders Are More Effective

Some think that being a good leader means being harsh, strict, and unfriendly. Find out why niceness is actually what makes leaders more effective.

02/14/2022 | By Emilija Sarma, Andrew Blake, Oleg Petrenko

Raising the Minimum Wage Decreases Occupational Mobility, Increases Job Mismatch

Economic policy often has unintended consequences. Find out what one study says about the potential effects of increasing the minimum wage.

01/26/2022 | By Lucas Cuni-Mertz, Andrew (Yizhou) Liu

Why Grace Periods Don’t Help Some Borrowers

People are hard to predict, especially where money is concerned. Read to find out how finance experts explain a common tendency among borrowers.

01/24/2022 | By Evan Wordlaw, Kuan Liu

How the Sex and Physical Attractiveness of Newcomers Affects Team Members’ Behaviors

Our perceptions of each other can drastically affect how we work together and behave toward one another. Find out how in the latest research on the topic.

01/14/2022 | By Lucas Cuni-Mertz, Oleg Petrenko

How’d That Get in My Cart? How Recommendations and Discounts Affect Online Shoppers’ Trust and Purchase Decisions

Sometimes the way to a shopper's heart is a good recommendation. Read this article to see the effects product recommendations can have on consumer trust.

01/10/2022 | By Emilija Sarma, John Aloysius

The High Cost of Low Income

As Gauri, Jindal, and Ma write, closing these gaps and easing these burdens will not only “benefit brands and retailers by lifting overall sales but deliver greater good as well.”

01/07/2022 | By Ryan Sheets, Dinesh Gauri

The Endless Aisle: The Evolution, and Future, of Retail Shopping

Online and in-person shopping are often thought competitors, but we might see them join together in the future. Read this article to see the latest trends.

12/17/2021 | By Michael Adkison, Dinesh Gauri

To Wait or Not to Wait, or How Consumers Decide to Preorder

Consumer behavior is unpredictable, but fortunately there are patterns and regularities. Read this article to learn what influences customers to preorder.

12/15/2021 | By Mitchell Simpson, Scot Burton

Goliath vs. Goliath: Amazon and Walmart Battle it Out

As more and more of our lives become digital, competition between online and offline retailers will intensify. Find out who has the upperhand and why.

12/10/2021 | By Mitchell Simpson, Dinesh Guari

Everything Must Go! Mutual Funds’ Role During Fire Sales

While Zhang, Zhang, and Wang found that there is relatively less liquidity provision in the market during the Dodd-Frank era because of new regulatory constraints, the act of liquidity provision is still an important signal for investors as they vet fund managers.

12/06/2021 | By Mitchell Simpson, Xinde Zhang

How Firms Can Make the Most Out of Consumer Data

There is more to data than passively collecting bytes and bits. Learn what steps can be taken to ensure that it works to the greatest benefit of the company.

12/03/2021 | By Lucas Cuni-Mertz, Jialie Chen

Strategies Retailers Can Implement to Make the Most Out of Product Returns

Product returns can be a revenue sink, but companies aren't without options. Here are some strategies that can help minimize risk and maximize return.

11/29/2021 | By Lucas Cuni-Mertz, Jialie Chen

The Sum of Its Parts: How To Build a Resilient Workspace That Bounces Back From Adversity

Every business has its share of hardships. Luckily, there are strategies to give your team and your company the resilience to weather any storm.

11/19/2021 | By Michael Adkison, Adam Stoverink

Navigating a Shifting Retail Landscape

The research of Dinesh Gauri, Walmart Chair in Marketing at the Sam M. Walton College of Business, Rupinder Jindal,and Yu Ma was recently featured in a Mass Market Retailers article discussing the shifting landscape of grocery retail.

11/16/2021 | By Evan Wordlaw, Dinesh Gauri

How Consumers Are Swayed by Products’ Nutrient Content and Processing Claims

Clean label package claims increasingly matter to consumers. But can a lack of regulation or clear definitions mislead consumers or lead to unverifiable claims?

11/15/2021 | By Lucas Cuni-Mertz, Garrett Rybak, Scot Burton, Alicia M. Johnson

Technology-Mediated Interruptions and Work-Life Balance

What exactly can workers do about the technology-mediated interruptions (all the calls, IMs, emails, texts, and social media posts) they face each workday?

11/12/2021 | By Jeff L. Wright, Varun Grover

Supply Chain Department Develops Expertise in Trucking

Trucking has never mattered more in Arkansas - and trucking research expertise has never been higher than now, thanks to the Walton College's efforts.

11/04/2021 | By Ron Gordon, Andrew Balthrop, Brian Fugate, Rod Thomas, Stephanie Thomas, Donnie Williams

What Are the Risks for Retailers When Adopting Artificial Intelligence?

Artificial Intelligence remains uncharted territory fraught with risk. Fortunately, Walton College researchers have begun to map the road ahead.

11/01/2021 | By Lucas Cuni-Mertz, Hyunseok Jung

Sustainable Profitability: The Benefits of Sustainability in Trucking

It's not just virtue signaling: shippers prefer carriers to invest in environmental & social sustainability - so long as it doesn't hurt economic sustainability.

10/29/2021 | By Ron Gordon, Rodney Thomas

How Maracas, 15-Minute Meetings, and a Product Mindset Strengthened Our Team: Three Tips for Using Product Management in Your Office

Ever wonder if a different approach would energize a team? Same here - these product mindset and product management changes have helped us have better meetings.

10/22/2021 | By Ron Gordon, Brent Williams

Changes in Consumer Behavior Affecting the Supply Chain

If you’re struggling to locate common items in stores, you’re not alone. Since March 2020, shifts in consumers’ habits have taken a toll on the supply chain. 

10/14/2021 | By Laurel Schley

It Pays To Be Connected: CEOs With High Social Capital Earn Greater Stock Returns

Some CEOs earn significantly more than others in the stock market. Walton College researchers have discovered what they have in common.

10/08/2021 | By Dobrina Jandik, Tomas Jandik, Lucas Cuni-Mertz

Stress Test Allows Community Banks To Predict How They’ll Handle Economic Crises

Planning for financial crises can seem a daunting task; thankfully, Walton College researchers have created a downloadable, free stress test for community banks.

10/01/2021 | By Tim Yeager, Lucas Cuni-Mertz

Helping Remote Employees Thrive: Building Resilient Virtual Teams

Increasing your virtual team's resiliency & performance isn't something you can delay. This articles' strategies will help you retain & leverage top talent

09/29/2021 | By Adam Stoverink, Sara Holm

What Student-Managed Investment Funds Teach Everyone

Student-managed investment funds (SMIF) are no joke. Arkansas's Rebsamen SMIF often beats industry benchmarks & has seen a steady increase in returns since 1996.

09/24/2021 | By Jeff Wright

Counting Calories: How Effective is Menu Calorie Labeling?

Ever bought a meal despite knowing it's unhealthy? Scot Burton, colleagues examine why we ignore calorie information and choose unhealthy, high-calorie meals.

09/17/2021 | By Scot Burton, Michael Adkison

Supply Chain Professors on Policy: Uncertainty, Buffers, and Trade-offs

Nobody doubts the value of supply chain resilience; but have policymakers fully considered the tradeoffs for incentivizing or coercing greater resilience?

09/14/2021 | By Ron Gordon, Brent Williams, Brian Fugate, Andrew Balthrop

Can Smiley Face Emojis Really Replace Smiling Faces?

Do emojis really matter in marketing? In certain instances, emojis can influence purchase decisions and create connections with receptive consumers

09/08/2021 | By Leah Warfield Smith, Randall L. Rose, Jeff Wright

An Offer You Can’t Refuse: Making Alliances with Machiavellian CEOs

Is Machiavellianism a useful or harmful aspect in a CEO? Family-owned firms may be able to moderate certain behaviors to get the most from these types of CEOs.

08/27/2021 | By Oleg Petrenko, Michael Adkison

Is It Worth It? The Relationship Between Audit Fees and Audit Quality

Audit quality's improved since SOX, so are high audit premiums worth it? Recent research suggests maybe not, given the convergence of audit price and quality

08/13/2021 | By Ryan Decker, Jonathan Shipman

Digital Disruption: Disaster or Opportunity for Accounting Professionals

Is automation a threat for accountants? Automation has changed - and will continue to change the profession. This article describes how educators should respond.

07/30/2021 | By Ryan Decker

Generosity is Key: How Should Corporations Market Social Causes?

It's not just virtue signaling. Taking a stand on social issues is a sound business practice that resonates with consumers and improves company's bottom lines.

07/23/2021 | By Michael Adkison

Blocking Fake News: Blockchain as a Digital Notary

Blockchain applications can help counter the spread of fake news, especially on social media. Walton College's Blockchain Center of Excellence shares how Italy’s leading news wire service, ANSA, and E&Y are implementing this service.

07/09/2021 | By Ryan Decker, Mary Lacity, Dan Conway

"Test Drive" a Startup Experience: How to Win a Hackathon in 5 Steps

Competing in – and winning – a blockchain hackathon takes more than tech expertise. It takes problem-solving, planning, communication, and storytelling skills.

07/02/2021 | By Ryan Decker and Jenna Wilson

Fight Fire with Fire: How Bug Bounty Programs Improve Cybersecurity

As more and more companies rely on open-source software developers, crowdsourcing could help build security into software and focus on the prevention rather than the cure.

06/25/2021 | By Ryan Decker, Suresh Malladi, Hemang Subramanian

Supply Chain Stress Testing: To Mandate, or Not to Mandate?

On March 17, 2000, lightning struck an Albuquerque, New Mexico, powerline. The resulting surge overloaded the power grid and started a fire in a nearby factory. The blaze destroyed millions of microchips.

06/18/2021 | By Ron Gordon, Andrew Balthrop, Donnie Williams, Brent Williams, Brian Fugate

Digital Health Passes: It’s Not the Technology but the Ecosystem That Matters

The next time you pack your passport to cross an international border (even the U.S.-Canada border), you may also be required to download a DHP to your phone that shows your coronavirus vaccination and/or a recent COVID-19 test result.

06/03/2021 | By Erran Carmel and Mary Lacity

Building Bridges to the Future: The Recent Development of Northwest Arkansas’ Supply Chain Cluster

Northwest Arkansas is a very different place than it was 90 years ago.

05/13/2021 | By Ron Gordon

‘Those People Bought Walmart Stock Early’: The Development of Northwest Arkansas’ Supply Chain Cluster, 1975-2010

Many of the developments that boosted Arkansas’ national profile were inseparable from the growth of its northwestern corner’s supply chain cluster: a concentrated set of supply chain-related business activities.

04/16/2021 | By Ron Gordon

The Land of Opportunity: The Beginnings of Northwest Arkansas’ Supply Chain Cluster

Between 1930 and 1975, the seeds were sown for Northwest Arkansas to emerge as a global business powerhouse.

04/05/2021 | By Ron Gordon

How Technology Is Reshaping Retail Marketing

The companies that successfully reduce fiction for customers and enhance their shopping experience will roll forward into the future.

04/02/2021 | By Dinesh Gauri

Women and Collaboration in the Supply Chain

The implications are that beyond just diversity initiatives, there may be a business case for more women in supply chain roles that span firm boundaries.

03/05/2021 | By John Aloysius

“Naut” In the Same Boat: Price Elasticity in the Cruise Industry

These may be uncharted waters for cruise companies, but there’s a unique opportunity to understand how consumers behave in dynamic pricing games when companies get back to business.

02/26/2021 | By Ryan Decker, Dinesh Gauri

Sit-Down & Fast-Food Restaurants in Arkansas During COVID-19

A review of the available sales tax revenue data for sit-down and fast-restaurants across Arkansas provides a detailed look of how two large sub-sectors in the same industry have adapted during COVID and its subsequent disruptions.

02/25/2021 | By David Sorto

Salesperson Ambidexterity: Not One Size Fits All

Improving the work environment and investing in employees can increase job satisfaction, and in turn, contribute to the long-term growth of the company.

02/19/2021 | By Ryan Decker, Ashish Sharma

On Wednesdays, We Rate Our Peers: How Your Social Stance in the Office Can Affect Peer Performance Ratings

Peer reviews might only give half the story, and forgetting that could make all the difference.

02/12/2021 | By Michael Adkison, Christopher C. Rosen

Data-Driven Price Discrimination: A Lifeline for the Cruise Industry

Data-driven pricing and analytics strategies are on the rise and offer promising outcomes for many companies.

02/05/2021 | By Ryan Decker, Dinesh Gauri

A Tale of Two Businesses:  Arkansas’ Bars and Liquor Stores during COVID-19 

This report expands on information first delivered at the 2021 Arkansas Business Forecast.

02/03/2021 | By David Sorto

Customer-Centric Focus in the Evolution of Retail Formats: Win by Reducing Friction and Enhancing Customer Experience

The companies that successfully reduce fiction for customers and enhance their shopping experience will roll forward into the future.

01/29/2021 | By Dinesh Gauri

Working It All Out: Balancing Work, Family and Physical Activity

Maintaining the harmony of work-life and family life is a balancing act — one that can, at times, be strenuous and tiresome.

01/22/2021 | By Michael Adkison, Christopher C. Rosen

Game Changer: Considering Emotions in Gamified Systems

Gamification may be the game changer companies have been seeking to both improve employee engagement and solve the complex problems facing the world today.

12/11/2020

What I Am About to Tell You”: Disabilities, Inclusive Workplaces and Combat Wheelchairs

We can all start with the labels we use and discuss the unique challenges we all face, instead of just the disabilities that some of us face.

12/04/2020 | By Jeff L. Wright, Lauren Simon, Christopher C. Rosen

The Hypercompetitive World of Omnichannel Retail

The brands that best use technology to serve their customers’ needs are the brands that will thrive.

11/06/2020 | By Dinesh Gauri

With Big Data Comes Big Responsibility

With big data comes big responsibility — and today’s scholars must recognize that responsibility to preserve the future of IS studies.

10/23/2020 | By Michael Adkison, Varun Grover

SCMRC White Paper Addresses Truck Driver Burnout

The report – Truck Driver Burnout: Ways Carriers Can Fight Stress-Related Turnover – is a collaboration of SCMRC Executive Director Donnie Williams; Stephanie Thomas, an associate professor of practice in the Department of Supply Chain Management; and communications specialist Ron Gordon.

10/21/2020

COVID-19: The Wake-Up Call for Supply Chain Management

Supply chain management has played a critical role in the pandemic, coordinating shipments of life-saving PPE and medical devices to hospitals around the world – but not without complications. Improving the resilience of these supply chains by closing the gap between literature and practice will help us greatly when the next crisis comes around.

10/16/2020 | By Ryan Decker, Remko Van Hoek

Flying in Formation: Citizenship, Prosocial Behaviors, and Goals for Teamwork in Business

Managers should look at these operational citizenship behaviors and utilize those social resources to see where they can grow that citizenship within the team and increase appeal to the individual members.

10/08/2020 | By Jeff L. Wright, Adam C. Stoverink

Damage Control: When Are Bad Reviews Harmful?

In a world where reputation is everything, negative reviews can cause major harm.

10/02/2020 | By Ryan Decker, Dinesh Gauri

Up to Code: Do Regulated Markets Encourage Competition?

One of the principle tenets of the American economy is the idea of competition — the notion that each business or firm has equal chance to compete in the U.S. market.

09/25/2020 | By Michael Adkison, Jake B. Grady

Them’s Fightin’ Words: CEOs as Attackers and Victims of Attacks

At the end of the day, CEOs, employees, and the towns that support them, are all humans whose livelihoods are at stake.

09/18/2020 | By Jeff L. Wright, Jason Ridge

When Do Employees Rise to the Challenge?

The best way to help an employee grow is to challenge and reward them consistently over time.

09/11/2020 | By Ryan Decker, Christopher Rosen, Lauren Simon

If You Give A Shopper a Shipping Fee: The Logic Behind Logistics

Online shoppers want their cake and to eat it, too; they want premiere logistics services, but they don’t want to pay for it.

08/28/2020 | By Michael Adkison, Brian S. Fugate, Brent D. Williams

Cracking Under Pressure: The Side Effects of Nonmonetary Prize

While there is nothing inherently wrong with nonmonetary prizes, you might want to think twice before you offer one in the name of harmless, friendly competition and good performance.

08/21/2020 | By Michael Adkison, Raja Kali

Staying Connected: Is the World Ready for IoT Technology?

Twenty years ago, athletes used pedometers; today, they use Fitbits, Apple Watches, or even their smartphone to track their health.

08/14/2020 | By Michael Adkison, Rhonda A. Syler

Beat the Street: Stock Analysts, Credit Risk, and the Lack of Negative Earnings Forecasts

You may have to spend money to make money, but it never hurts to make sure you see the whole picture.

08/07/2020 | By Michael Adkison, Samar Ashour

Can Active Managers Beat the Market?

How easy is it to beat the market? Even for skilled money managers, it is not easy.

07/24/2020 | By Ryan Decker, Tim Riley

Petty Cybercrime: How Modern Store Checkout Condones Shoplifting

University of Arkansas professors John A. Aloysius and Viswanath Venkatesh have been studying the use of mobile technologies in shopping contexts for several years now. In their 2019 article “Shoplifting in mobile checkout settings: cybercrime in retail stores,” coauthored with a Ph.D. student, Ankur Arora, they analyze mobile checkout theft.

07/17/2020 | By Michael Adkison, John A. Aloysius, Viswanath Venkatesh

A Barcode Scanner Darkly: AutoID and the Future of Interactive Mobile Apps

As Apple and Google collaborate with the CDC and begin beta testing their app, recognizing these researchers’ findings and suggestions from an unrelated study could be integral to developing an AutoID-based COVID-19 application.

06/26/2020 | By Michael Adkison, John A. Aloysius, Viswanath Venkatesh

I Love That: Processual Theory and Transformative Consumer Research

As a result, processual theory has become a mainstay of TCR research because it accounts for an ever-changing society.

06/19/2020 | By Jeff L. Wright, Jeff Murray

Personal Reflections on a Business School Education

Beginning today, pour yourself completely into your college experience, and later, give something of significance back to your community and to society.

05/22/2020 | By Michael Adkison, Daniel Conway

Sharing is Caring: Why We Share Information in Online Discussion Groups

Despite the rapid increase in the number of telecommuting and teleconferencing services and chat apps due to remote working, that’s not a common adage you’ll hear your friends say. The truth is that online discussion communities, or ODCs, have their value in society.

05/15/2020 | By Michael Adkison, Rajiv Sabherwal

The Almighty Dollar: How Presidential Political Parties Affect the Value of U.S. Currency

Does the political affiliation in power affect the strength of the dollar? Bluntly put, is the dollar stronger under Democratic or Republican presidents?

05/08/2020 | By Michael Adkison, Samar Ashour

It’s a Dog-Eat-Dog Workplace: Political Climate and Job Pursuit

Do you want your workplace to be “political?” If you checked your business’s reviews on glassdoor.com or vault.com, or even just on Facebook or Twitter, would you feel confident in the results?.

04/24/2020 | By Michael Adkison, Christopher C. Rosen

COVID-19’s Unique Impact on Healthcare Supply Chains

Times of crisis often need to be contextualized – that’s why you have likely seen news articles comparing the financial fallout of COVID-19 against other crises: the Great Recession of a decade ago, Black Monday of 1987 and even the Great Depression.

04/17/2020 | By Michael Adkison, Tim Yeager

Temporary Supply Chain: How a Global Group of Volunteers Rallied to Address the PPE Shortage for Hospitals in the United States

Spring Break typically finds me in China, but this year I was relaxing on the farm – until an unexpected opportunity arose to contribute to a unique collaboration that now is helping supply hospitals with nearly a million dollars’ worth of much-needed equipment in their fight against COVID-19.

04/16/2020 | By John Kent

Study Shows How Green Technology Influences Carrier Selection

The demand for environmental sustainability is high enough that shippers will choose carriers who use green weigh station and tollbooth bypass technology in their trucks, even when those carriers charge slightly more than their less environmentally friendly competitors.

04/10/2020 | By Ron Gordon, Rod Thomas

Brewing Up Creativity: Does Caffeine Really Stimulate Your Brain?

So your caffeine addiction may be just that: an addiction. But does caffeine really help you work?

04/03/2020 | By Michael Adkison, Darya L. Zabelina

COVID-19 Economic Impact in Arkansas

Health measures are important to slow the spread of the virus, but they have immediate economic impacts on businesses across the state of Arkansas.

03/24/2020 | By Mervin Jebaraj

Buying into Blockchain: What Does It Take to Invest?

Its name strikes fear into the hearts of men, leaving even the strongest among us trembling: blockchain technology. Yet, to paraphrase many analysts, blockchain is the hot, new trend in business..

03/06/2020 | By Michael Adkison, Remko Van Hoek

Raising Awareness: Ideology-Infused Psychological Contracts and Why they Help the Workplace

Promoting a greater good that is both intrinsically rewarding and externally beneficial can bring a whole bounty of benefits to the workplace.

02/28/2020 | By Michael Adkison, Anne O’Leary-Kelly, Jonathan Johnson

7 Ways Network Theory Is Reshaping Supply Chain

By applying network theory to the challenges of modern supply chains, we can better understand and manage the information and systems that move products from source to market.

02/25/2020 | By Marat Davletshin

To Catch a Breach: Why Companies Aren’t Investing in Cybersecurity

Breaches occur more frequently in retail, banking, and internet service companies, and the number of breaches has significantly increased since 2009.

02/21/2020 | By Michael Adkison

U of A Partners with Blockchain Company for Innovative Resume-Building Program

The University of Arkansas recently collaborated with Arkansas-based blockchain company iDatafy to implement a new resume-building program for students..

02/18/2020 | By Michael Adkison

Interoperability: A Big Unanswered Question in Blockchain

Blockchain solutions are rapidly developing yet relatively immature. This immaturity and rapidity make interoperability a difficult, yet important, topic to address.

01/31/2020 | By Ryan Sheets, Mary Lacity, Zach Steelman, Paul Cronan

Thanks for the Information. When Does it Expire?

Information Disclosure Programs provide great information to consumers, but often present challenges for supply chain managers. The pressures and effects were the subject of a research project by Walton College professors.

01/24/2020 | By Jeff L. Wright, Jason W. Miller, Brian S. Fugate, Susan L. Golicic

Understanding Omni-Channel Strategy in the Digital Age

The better you understand how your customers value physical storefronts, the better you can predict the churn rate that will accompany a potential store closure.

01/23/2020 | By Ryan Sheets, Gonca Soysal, Alejandro Zetner, Eric Zheng

How Procurement Professionals Can Add Value to the Enterprise

Procurement is a maturing field that faces challenges with meeting its changing (and growing) roles in organizations. One of those challenges is changing the perceptions about the value procurement adds to an enterprise.

01/23/2020 | By Ryan Decker, Remko Van Hoek, Carlos Mena, John Gattorna

How Smart Technology Is Reshaping Retail

While smart rooms are still somewhat rare in 2019, companies such as Nordstrom and Ralph Lauren have been experimenting with RFID equipped fitting rooms for four or more years now.

01/22/2020 | By Jeff L. Wright, Amaradri Mukherjee, Ronn J. Smith, Anna M. Turri

Keeping Up with the Clusters

A business cluster is a concentration of companies designed for innovation. Often, these businesses interact with each other, bringing specialization, research and entrepreneurship to the cluster.

01/17/2020 | By Michael Adkison

Thanks for the Information. When Does it Expire?

Although it is just a date and string of other numbers, a “Sell By” date matters to grocery shoppers and affects their purchasing decisions.

12/20/2019 | By Jeff L. Wright, Brian Fugate

The Problem with Good Samaritans: Helping Pressure in the Workplace

Helping pressure is an employee’s perception of either being encouraged or obligated to go that extra mile, either to help the organization or to ensure job security.

12/13/2019 | By Michael Adkison, Joel Koopman , Christopher C. Rosen , Allison S. Gabriel , Harshad Puranik , Russell E. Johnson , D. Lance Ferris

The Cyber Age Enters the Fitting Room

While smart rooms are still somewhat rare in 2019, companies such as Nordstrom and Ralph Lauren have been experimenting with RFID equipped fitting rooms for four or more years now.

12/06/2019 | By Jeff L. Wright, Amaradri Mukherjee, Ronn J. Smith, Anna M. Turri

Being the Bridge: Drop-Shipping and the New Terms of the Triad

Drive for convenience puts great pressure on suppliers and manufacturers.

11/15/2019 | By Jeff. L. Wright and Ryan Sheets

How to Make the Most of Mentoring

A mentor is a source of wisdom, guidance, and support, but not someone who prescribes specific actions or changes.

11/14/2019 | By Rich Lawrence, Molly Rapert, Matt Waller, and Jeff Murray

From One-Trick Pony to Workhorse: How Procurement Can (and Already Does) Add Value to the Enterprise

The future identity of procurement and its place at the strategic table depend on these proactive efforts.

09/11/2019 | By Ryan Sheets, Remko Van Hoek

Retail Strategy for the 2020s: Brick-and-Mortar and E-Commerce

While it is too early to tell what channel strategies will succeed over the next few years...research helps better understand what ways brick-and-mortar stores contribute to consumer loyalty.

08/19/2019 | By Ryan Sheets, Gonca Soysal